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Deborah Mitchell

AUTHOR|No. of Articles: 16

Deborah ensures compliance of management systems through conducting weekly and monthly audits, staff training and coaches, mentors and trains asset management

teams. She ensures her clients gain growth within their market place.

Previously, Deborah has helped guide asset management teams to achieve high levels of professional and personal satisfaction. Now she assists principals to gain a higher return on their investment, as well as assisting with strategies on retention of staff and managements alike, by enhancing productivity and efficiencies within the workplace.

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Property management phone calls

Do you know how to make difficult phone calls to landlords?

People working in property management departments are no strangers to difficult conversations – but do you need to be...

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Profitable and effective PM business

Why do real estate principals go into business, if not to build a profitable agency?

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Excuses, excuses

Over the years, I have heard many excuses for why someone cannot pay rent today or why they are in arrears.

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How to communicate effectively

We generally hear from tenants when they are unhappy or believe that the property managers are accusing them of somethin...

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Are you property management specialists or generalists?

Your team should be the specialist in your area – leave your competitors to be the generalists!

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Entry condition reports – friend or foe?

I have seen property managers breaking into cold sweat when they receive entry condition reports (ECRs).

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A world guarded with zeal

Working with principals has provided me with some wonderful insight into a world previously guarded with great zeal – ...

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Numbers versus service

When speaking with principals, most have some understanding of their critical numbers when talking about property manage...

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Time to change up

After a considerable amount of time we have changed our managing agents, which was unfortunate but ultimately necessary...

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To change, or not to change?

Recently the agency managing our investment properties changed software programs. Why? 

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I’m too busy to do that, you don’t understand!

How often have you heard your property managers say this?

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Deborah Mitchell

Increasing earning capacity during property transition

There are certain questions that should have been posed to the client prior to the vacate process, perhaps at the previ...

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Deborah Mitchell

Time-waster or potential to enhance my business?

We are all approached by different organisations to attend conferences that could potentially enhance our businesses. ...

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Deborah Mitchell

Are you moving forward or backward?

Does your staff have a UNIFORM understanding of where your business is heading, what your visions are, how you perceive...

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Deborah Mitchell

Your issue is my issue

Have you noticed that when your staff have high-volume days, a few days later they seem to have low-volume days, no en...

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