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REB Awards training and education program finalists revealed

June 03, 2020Reporter

REB is pleased to announce the finalists for the Training and Education Program of the Year category at this year’s REB Awards. ...

REB_top100agents
top 10 agents

1

Alexander Phillips

Year of Experience: 20

Support Staff: 3

Residential Properties Sold: 215

Total Value of Residential Properties Sold:

$ 522,477,791

VIEW COMPLETE REPORT

Have you experienced sexual harassment or bullying in the workplace?

Yes, I've been the victim of sexual harassment (15.8%)
Yes, I've been the victim of workplace bullying (21.1%)
No (63.2%)

Total votes: 19
The voting for this poll has ended on: April 30, 2020
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EVENTS
REBAWARDS Listready
Real Estate Business Awards 2020

The REB Awards is the benchmark of success in the Australian real estate industry. It reflects not only the business astuteness of the country’s leading real estate operators and networks..

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From the eyes of the tenant

08 April 2014 Hermione Gardiner

Hermione GardinerI have recently been in the market for a rental property.

Blogger: Hermione Gardiner

Whilst conducting my own rental search, I have been taking note of my consumer experience as a prospective tenant in order to be able to deliver live customer feedback, information and training to our property management clients.

I’ve almost felt like a mystery shopper at times, secretly taking note of the quality of advertising and photos, accuracy of descriptions and photos, response times from agents, presentation of the agent and presentation of the property.

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Along the way I also reviewed the application process across several agencies and, in particular, how I have been treated as a prospective tenant, and ultimately how this affected my decision in choosing which properties to visit and ultimately lease!

There were definitely some property inspections and agent response times that left me feeling bad for the landlord that the agent’s actions had turned me off renting their property! And even further still that if I was a prospective landlord that I would not be choosing that agent to lease my property.

Don’t get me wrong, many of the agents were doing a great job. However, my experience was very interesting and eye opening, which has helped me identify some key areas that leasing agents need to work on at the leasing stage of their property management process. (Without meaning to toot our own horns, I was very pleased to see that one of the best experiences I had was with an agency who is a Real+ Member undergoing regular training across their property management team – the proof is in the pudding).

Today I’ll be hosting a webinar on leasing – in which we’ll be talking about ways to get properties leased faster, reduce vacancy and ways to make your lives easier. I can tell you now that what I’ve learnt from being a prospective tenant will be going into this session, so be sure not to miss this one if you want to know how to improve your leasing process!

Don't miss our next webinar, 'Just Leased! Leasing Made Faster, Smarter & Easier.' Reduce vacancy rates, lease properties faster and streamline your leasing process! CLICK HERE TO REGISTER

From the eyes of the tenant
hermione gardiner
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hermione-gardiner

Business Manager - Real+

Hermione has been part of the real estate industry for over 10 years. From Property Management to Corporate Leasing, New Business and Team Management. She has successfully managed a broad range of clientele, and delivered winning new business growth strategies.
Excelling in areas of team training, leasing product development and implementation of new software, her invaluable skills have led her to Real+ where she is passionate about assisting our clients to achieve their maximum potential through the online learning experience, Real Plus.

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