Ensure you never miss an issue of the
real estate business bulletin
What’s your plan?

What’s your plan?

by Heidi Walkinshaw 0 comments
Heidi Walkinshaw

With cyclonic winds buffeting the east coast, record rainfall and weather unlike anything witnessed in decades, it brings to the fore considering if your office has a plan in place for emergencies such as storms, floods or fires. 

>Most offices may not plan for the worst until it is too late. It is vital to be prepared and have a plan of action in place for when adverse events occur.

Some steps that you may take in preparing your action plan:

  • Complete a  risk-management assessment table with your risks, impacts to your business, mitigation strategies and contingency plans.
  • Identify the areas of your business that you cannot operate without.
  • Complete an emergency management and recovery plan, and communicate it to staff so they are aware of procedures.
  • Include a list of emergency contacts such as trades, state emergency services, police, fire and ambulance. This list is also handy to give tenants, who won’t always know what to do when it comes to these emergencies.
  • Develop an evacuation plan, ensuring you have covered alternative options for likely emergency scenarios.
  • Prepare an emergency kit, including copies of key documents, phone numbers, torches, first aid kits, portable radios, plastic bags, spare batteries and water. Place these in a prominent location and ensure that staff are well informed.
  • Appoint an emergency action team, rehearse your action plan – and, most importantly, keep your plan up to date.
  • Check that your insurance covers for risks associated with your business.
  • Store all important documents in a secure location, ensure you make regular backups of your digital data and secure, offsite storage for those backups.
  • Research the virtual office services that could be useful in an emergency, such as a telephone answering service, mail forwarding or a remote secretarial service.

Above all, when it comes to any kind of emergency, stay safe, don’t put yourself at risk and leave what you can up to the emergency services, who are trained to deal with these matters.

What’s your plan?
lawyersweekly logo

Heidi has been immersed in property management for over 14 years’ dealing in all aspects from leasing, property management, business development and team management. Adding to the mix with 5 years as a Trainer and Consultant, Heidi has worked with small and medium-sized rent rolls in implementing systems and procedures to increase efficiency, growth and profitability within agencies. 

Heidi brings enthusiasm and energy to Real Plus and is passionate about system implementation; procedures and staff training that can assist in reducing stress and saving time while helping clients have a more profitable property management business. 


More articles from this author:
promoted content
Recommended by Spike Native Network
Listen to other installment of the Real Estate Business Podcast
reb top 100 agents 2017

The REB Top 100 Agents ranking is the foremost ranking of agents in Australia. It has set the bar for excellence in Australian real estate. To be ranked as an REB Top 100 Agent is the standard real estate professionals strive for. See the full 2018 ranking here!

featured podcast

featured podcast
An industry where the resilient succeeds

Tim Heavyside believes that a strong support team and good foundations are paramount to success in the real estate industry, and with regu...

View all podcasts

Would you consider working for Purplebricks or a similar 'DIY' model?

Yes (7.2%)
No (80.9%)
Perhaps - make me an offer (12%)

Total votes: 209
The voting for this poll has ended on: July 13, 2018
Do you have an industry update?