Powered by MOMENTUM MEDIA
realestatebusiness logo
Powered by MOMENTUM MEDIA
Subscribe to our newsletter SIGN UP

Website Notifications

Get notifications in real-time for staying up to date with content that matters to you.

news image

Land tax reprieve now available in NSW

May 27, 2020Grace Ormsby

Landlords who are providing their tenants with rent relief during the COVID-19 crisis are now able to apply for land tax concessions. ...

REB_top100agents
top 10 agents

1

Alexander Phillips

Year of Experience: 20

Support Staff: 3

Residential Properties Sold: 215

Total Value of Residential Properties Sold:

$ 522,477,791

VIEW COMPLETE REPORT

Have you experienced sexual harassment or bullying in the workplace?

Yes, I've been the victim of sexual harassment (15.8%)
Yes, I've been the victim of workplace bullying (21.1%)
No (63.2%)

Total votes: 19
The voting for this poll has ended on: April 30, 2020
TECH MARKETING SALES BETTER BUSINESS PROPERTY MANAGEMENT
Neville Pozzi reb REIWA rolls out new ‘digital doorknock’ strate ...

The Real Estate Institute of Western Australia’s longstanding partnership with The Salvation Army is seeing the real e ...

Property technology app smartphone reb App aims to kickstart the real estate market

As the real estate industry continues to adjust to the new norms brought about by the COVID-19 pandemic, an app develop ...

Kul Singh reb New integration to provide better buyer experience

Openn Negotiation has confirmed a new integration with realestate.com.au which aims to provide a better experience for b ...

REA Group HQ office reb REA Group to take Prop20 digital

REA Group has confirmed its Prop20 series will be transformed into a digital experience. ...

Michael Johnson WEB How COVID-19 has been impacting real estate agents ...

In April, Momentum Intelligence conducted a major survey to understand how the coronavirus pandemic has been affecting t ...

Tom Panos 140520 What’s Making Headlines – 14 May 2020

What’s Making Headlines is your new source for all the latest in Australian real estate news. ...

Heath Williams WEB Selling Brisbane’s most luxurious properties dur ...

After an initial lull, things have started ramping back up in the Brisbane property market, but Heath Williams, lead age ...

Michael Clarke WEB How the best agents are continuing to thrive throu ...

According to Clarke & Humel's Michael Clarke, the challenging nature of the COVID-19 real estate market is actually ...

Michael Johnson WEB How COVID-19 has been impacting real estate agents ...

In April, Momentum Intelligence conducted a major survey to understand how the coronavirus pandemic has been affecting t ...

Tom Panos 140520 What’s Making Headlines – 14 May 2020

What’s Making Headlines is your new source for all the latest in Australian real estate news. ...

Heath Williams WEB Selling Brisbane’s most luxurious properties dur ...

After an initial lull, things have started ramping back up in the Brisbane property market, but Heath Williams, lead age ...

Michael Clarke WEB How the best agents are continuing to thrive throu ...

According to Clarke & Humel's Michael Clarke, the challenging nature of the COVID-19 real estate market is actually ...

Positive Mindset in Business reb The impact of a positive mindset in the business o ...

Let’s be real: running a business or an office is stressful. Here’s a quick rundown of some insights on keeping yo ...

Cameron Black reb Lies and statistics: Has the property market actua ...

It seems like there has been a huge change of sentiment in the last month as a confluence of factors has come together t ...

short 850x400 june2019 How to get that big win

Getting a big win is more than just sales. It involves strategic planning and setting goals, according to real estate bu ...

MeganSmith 050719 cropped Ray White’s Megan Smith sells $14m property in B ...

Ray White Balmain sales dynamo Megan Smith has sold one of the most expensive houses in Australia this year, with the pr ...

suburbs high shot reb Forward indicators point to property recovery

The property market is beginning to show signs of life, with sellers looking to cash in on buyers’ demand, according t ...

housing properties reb ‘No signs of distress yet visible in housing mar ...

While the current crisis could exacerbate high mortgage debt, there are currently no signs of distress visible in the ho ...

home owners reb Home owners given stern warning on upcoming regula ...

Property managers in Victoria should advise caution to home owners, after a stern warning was issued about regulations s ...

Rolf Howard reb Will recent changes to tenancy laws tip the scales ...

The Australian rental market has long been considered by many commentators to favour the landlord over the tenant. Unlik ...

EVENTS
REBAWARDS Listready
Real Estate Business Awards 2020

The REB Awards is the benchmark of success in the Australian real estate industry. It reflects not only the business astuteness of the country’s leading real estate operators and networks..

Learn more >
FROM THE WEB
Recommended by Spike Native Network

Why we’ll keep delivering for our communities in the face of COVID-19

alex

As Australia tries to keep pace with a rapidly changing business and social landscape in the wake of COVID-19, Momentum Media is leading the way delivering essential content to our communities, writes Alex Whitlock, director of REB.

Read more
Do you have an industry update?
rpm logo latest

Your issue is my issue

07 May 2015 Deborah Mitchell
Deborah Mitchell

Have you noticed that when your staff have high-volume days, a few days later they seem to have low-volume days, no energy, may be grumbling, discontented and exhibit poor behaviour?

Why is this the case when it should not be?

When you notice your staff persistently causing tension within your office because they are unhappy, have you acknowledged the underlying issues or have you buried your head in the sand hoping it will go away? 

This may have worked in the past, but at what cost to your staff and your business? 

Advertisement
Advertisement

Have you considered that there is an alternative solution that allows you to better control the conversations within your office?

There are many ways you as principal can use your position to control the behaviour and attitudes of your staff. Changing the culture within your office is possible once you have identified what your staff have issues with. Once you've determined the new direction of the office, you should speak to the whole of the organisation advising of possible structural changes. 

From this point, your team has to choose whether they will either enhance their personal and professional lives or perhaps they will see that your office is no longer for them. This phase should be embraced as it empowers your team to achieve goals on a daily basis and quietens the rumblings. Additionally, the discussions from within the office will take on a positive flavour.

Each principal has his or her own way of delegation and leading their teams. Some principals are proactive and work closely with their staff while others delegate this extremely important position. If the selection process is not completed with absolute care, the wrong person is employed.

Disgruntled staff often verbalise their concerns and if they are not acknowledged they will fester, causing issues with staff and management. Your office was previously productive, staff satisfaction was high, but now your unhappy staff members have created an unhappy and stressful atmosphere. The seed of malcontent should have been weeded out long ago rather than being ignored and allowed to fester within your office.

Conversations with the disgruntled team member should have been had months ago to avoid situations where the office runs the risk of:

• Low staff morale

• Low staff retention

• Low client retention

• Poor reviews from tenants

• Office of Fair Trading complaints

• Continual QCAT hearings

Each of the above risk factors have the potential to jeopardise your bottom line in short- and long-term financial targets.

When contemplating what discussions should be had and with whom, formulate your theme long before entering the meeting. This will enable you to stay focused on the task, engage your staff member and obtain the information objectively without emotion

Once the meeting is over, advise that you will speak again over the next week to monitor the situation. This allows for close-quarter monitoring of their work performance as well as the mood of the office.

You are not looking for blame, but constructively engage, supervise or offer support when and where needed. While staff may become suspicious at first, they should within a couple of visits realise you are really there to support them. In future, they will willingly bring items of concern straight to you, which will give you a better insight into the real cause and effect of their problems.

Remember, not everyone will agree with your conclusions: they should, however, respect your decision – if not, then it may be best to let them go. Stay focused, have courage and move your business in the direction which you seek.

 

Your issue is my issue
deborah Mitchell2
lawyersweekly logo
Deborah Mitchell

Deborah Mitchell

Deborah ensures compliance of management systems through conducting weekly and monthly audits, staff training and coaches, mentors and trains asset management

teams. She ensures her clients gain growth within their market place.

Previously, Deborah has helped guide asset management teams to achieve high levels of professional and personal satisfaction. Now she assists principals to gain a higher return on their investment, as well as assisting with strategies on retention of staff and managements alike, by enhancing productivity and efficiencies within the workplace.

FROM THE WEB
Recommended by Spike Native Network
Listen to other installment of the Real Estate Business Podcast

Why we’ll keep delivering for our communities in the face of COVID-19

alex

As Australia tries to keep pace with a rapidly changing business and social landscape in the wake of COVID-19, Momentum Media is leading the way delivering essential content to our communities, writes Alex Whitlock, director of REB.

Read more
Do you have an industry update?
REAL ESTATE BUSINESS NEWSLETTER
Ensure you never miss an issue of the Real Estate Business Bulletin. Enter your email to receive the latest real estate advice and tools to help you sell.