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Cut through the techno white noise

19 June 2015 Heidi Walkinshaw

Every day, property management teams are inundated by new software programs and apps that promise the earth about making their lives easier. For the most part, they will – provided you don’t try to bite off more than you can chew.

It's very easy to get excited and jump on the bandwagon of something new, but we need to be cautious that it doesn’t become like the shiny new toy on your desk: forgotten in seconds for something that seems more important.

We are facing a constantly evolving space when it comes to the needs of the consumer who want everything, now, at the touch of a button.

At times the demands can seem overwhelming. However, the basic property management tasks, for the most part, have not changed. We need to be cautious not to overcomplicate these tasks to the point where we find those tasks are controlling us, and not the other way around.


Most property management teams are not using the software  currently in their offices to its full potential and in some cases may only be utilising 20 per cent of its capabilities.

Before jumping onto the next big thing, ask yourself a few questions;

  • Is it going to save time and reduce my stress levels?
  • Can we integrate it with the current systems in my office?
  • Do we already have something that will do this task well or will something else do it better?
  • Will it help so that we can increase growth and profit?
  • What is the purpose of implementing this technology and the outcomes for the business?

Make sure you weigh up all the options and find the best fit for your office. What works for one team may not suit another and it is never as simple as a “one size fits all” approach.

Above all, enjoy those shiny new toys and make sure you get the most out of them. Don’t get too caught up in the hype, and make it work for you.

Cut through the techno white noise
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Heidi Walkinshaw

Heidi Walkinshaw

Heidi has been immersed in property management for over 14 years’ dealing in all aspects from leasing, property management, business development and team management. Adding to the mix with 5 years as a Trainer and Consultant, Heidi has worked with small and medium-sized rent rolls in implementing systems and procedures to increase efficiency, growth and profitability within agencies. 

Heidi brings enthusiasm and energy to Real Plus and is passionate about system implementation; procedures and staff training that can assist in reducing stress and saving time while helping clients have a more profitable property management business. 


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