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When and why an agent might have to act in the tenant’s interest

May 25, 2020Cameron Micallef

It is common knowledge that agents should act in the best interest of landlords. However, COVID-19 has thrown a spanner into the mix, a government statement has explained. ...

REB_top100agents
top 10 agents

1

Alexander Phillips

Year of Experience: 20

Support Staff: 3

Residential Properties Sold: 215

Total Value of Residential Properties Sold:

$ 522,477,791

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Have you experienced sexual harassment or bullying in the workplace?

Yes, I've been the victim of sexual harassment (15.8%)
Yes, I've been the victim of workplace bullying (21.1%)
No (63.2%)

Total votes: 19
The voting for this poll has ended on: April 30, 2020
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Cameron Black reb Lies and statistics: Has the property market actua ...

It seems like there has been a huge change of sentiment in the last month as a confluence of factors has come together t ...

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Ray White Balmain sales dynamo Megan Smith has sold one of the most expensive houses in Australia this year, with the pr ...

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Property managers in Victoria should advise caution to home owners, after a stern warning was issued about regulations s ...

Rolf Howard reb Will recent changes to tenancy laws tip the scales ...

The Australian rental market has long been considered by many commentators to favour the landlord over the tenant. Unlik ...

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New research has highlighted the “large discrepancy” between the average state loan and median house price in capita ...

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EVENTS
REBAWARDS Listready
Real Estate Business Awards 2020

The REB Awards is the benchmark of success in the Australian real estate industry. It reflects not only the business astuteness of the country’s leading real estate operators and networks..

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Why we’ll keep delivering for our communities in the face of COVID-19

alex

As Australia tries to keep pace with a rapidly changing business and social landscape in the wake of COVID-19, Momentum Media is leading the way delivering essential content to our communities, writes Alex Whitlock, director of REB.

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Here comes Christmas!

13 November 2015 Heidi Walkinshaw

It’s November, so that must mean Christmas is right on top of us and panic may start to set in.

Rather than thinking of this time as a chance to wind down, try looking at it as a chance to get on top of things to ensure that you hit the ground running in 2016.

This time of year can provide many challenges on our paths to success as property managers. As the silly season kicks into full swing, let's look at some steps that can help you keep cool, calm and in control in this busy season.

  • Stick to your schedule as much as you can. While the temptation may be there to relax a little, now is the time, more than ever, to stick to your ideal week. This will help to streamline your workload and keep you in control among the chaos. 
  • Don’t forget to keep on top of those rent arrears as the excuses start to flow in as to why rent hasn’t been paid. Stick to your arrears procedure to see you through. Don't forget to keep your landlord up to date, remembering that this is also a stressful time of year for others. 
  • Keep on top of those repairs and maintenance. Your schedule should allow time each day to follow up on your repairs and maintenance. Ensure that each repair is attended to and your tradespeople are on top of their work. 
  • Leasing should be a priority. You can potentially have some very nervous landlords on your hands if their properties are vacant over the Christmas period. Make sure you are responding promptly to enquiries and leasing those properties quickly. Another tip, when you are signing those new leases, try to avoid them ending over the Christmas period, you might like to sign up 13 or 14-month leases so that you don't have those vacancies over Christmas for the following year. 
  • Communication is key, especially as most agencies will close down over this break. It is important to communicate your trading hours and payment runs to landlords and tenants. This may mean a global comment on your November end-of-month statement or an email or letter to both landlords and tenants, and updates on your phone messaging systems. It is also a great idea to have a team member on call for this period to deal with any nasties that may arise.

Stay calm and in control and, most of all, don’t forget to breathe and enjoy the festive season!

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Here comes Christmas!
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Heidi Walkinshaw

Heidi Walkinshaw

Heidi has been immersed in property management for over 14 years’ dealing in all aspects from leasing, property management, business development and team management. Adding to the mix with 5 years as a Trainer and Consultant, Heidi has worked with small and medium-sized rent rolls in implementing systems and procedures to increase efficiency, growth and profitability within agencies. 

Heidi brings enthusiasm and energy to Real Plus and is passionate about system implementation; procedures and staff training that can assist in reducing stress and saving time while helping clients have a more profitable property management business. 

 

FROM THE WEB
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Listen to other installment of the Real Estate Business Podcast

Why we’ll keep delivering for our communities in the face of COVID-19

alex

As Australia tries to keep pace with a rapidly changing business and social landscape in the wake of COVID-19, Momentum Media is leading the way delivering essential content to our communities, writes Alex Whitlock, director of REB.

Read more
Do you have an industry update?
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