Powered by MOMENTUM MEDIA
realestatebusiness logo
Powered by MOMENTUM MEDIA
Subscribe to our newsletter SIGN UP

Website Notifications

Get notifications in real-time for staying up to date with content that matters to you.

news image

REB Awards training and education program finalists revealed

June 03, 2020Reporter

REB is pleased to announce the finalists for the Training and Education Program of the Year category at this year’s REB Awards. ...

REB_top100agents
top 10 agents

1

Alexander Phillips

Year of Experience: 20

Support Staff: 3

Residential Properties Sold: 215

Total Value of Residential Properties Sold:

$ 522,477,791

VIEW COMPLETE REPORT

Have you experienced sexual harassment or bullying in the workplace?

Yes, I've been the victim of sexual harassment (15.8%)
Yes, I've been the victim of workplace bullying (21.1%)
No (63.2%)

Total votes: 19
The voting for this poll has ended on: April 30, 2020
TECH MARKETING SALES BETTER BUSINESS PROPERTY MANAGEMENT
pile documents reb REINSW launches own contract creation tool

A new online program is set to revolutionise the sales process and get properties to market quicker than ever before, ac ...

Gary Flowers reb Yabonza enlists heavyweight to board

Property start-up Yabonza has named a new board chairman to propel the company through its next phase of growth. ...

Neville Pozzi reb REIWA rolls out new ‘digital doorknock’ strate ...

The Real Estate Institute of Western Australia’s longstanding partnership with The Salvation Army is seeing the real e ...

Property technology app smartphone reb App aims to kickstart the real estate market

As the real estate industry continues to adjust to the new norms brought about by the COVID-19 pandemic, an app develop ...

REBA 850x400 ListReady PODCAST: REB Awards Finalist Showcase – Sales A ...

With the Real Estate Business Awards 2020 set to occur as a live broadcast event on Thursday, 25 June at 7pm, we are bri ...

Mark Morrison WEB 2020 REB Business Empowerment Showcase: An innovative p ...

The global pandemic has undeniably presented some challenges for the real estate sector. However, there are still opport ...

Michael Johnson WEB How COVID-19 has been impacting real estate agents ...

In April, Momentum Intelligence conducted a major survey to understand how the coronavirus pandemic has been affecting t ...

Tom Panos 140520 What’s Making Headlines – 14 May 2020

What’s Making Headlines is your new source for all the latest in Australian real estate news. ...

REBA 850x400 ListReady PODCAST: REB Awards Finalist Showcase – Sales A ...

With the Real Estate Business Awards 2020 set to occur as a live broadcast event on Thursday, 25 June at 7pm, we are bri ...

Mark Morrison WEB 2020 REB Business Empowerment Showcase: An innovative p ...

The global pandemic has undeniably presented some challenges for the real estate sector. However, there are still opport ...

Michael Johnson WEB How COVID-19 has been impacting real estate agents ...

In April, Momentum Intelligence conducted a major survey to understand how the coronavirus pandemic has been affecting t ...

Tom Panos 140520 What’s Making Headlines – 14 May 2020

What’s Making Headlines is your new source for all the latest in Australian real estate news. ...

Positive Mindset in Business reb The impact of a positive mindset in the business o ...

Let’s be real: running a business or an office is stressful. Here’s a quick rundown of some insights on keeping yo ...

Cameron Black reb Lies and statistics: Has the property market actua ...

It seems like there has been a huge change of sentiment in the last month as a confluence of factors has come together t ...

short 850x400 june2019 How to get that big win

Getting a big win is more than just sales. It involves strategic planning and setting goals, according to real estate bu ...

MeganSmith 050719 cropped Ray White’s Megan Smith sells $14m property in B ...

Ray White Balmain sales dynamo Megan Smith has sold one of the most expensive houses in Australia this year, with the pr ...

Perth aerial new reb WA kicks off COVID-19 commercial code

A new commercial lease code of conduct will help Western Australia’s commercial tenants and landlords reach rental agr ...

Clayton Howes reb ‘Pay later’ solution launched for landlords

A new solution has been rolled out to Australian landlords, enabling them, agents and property managers to better manag ...

property realestate reb ‘Earlier than expected’ recovery pinpointed fo ...

In what marks good news for property managers, a real estate group says some positive signs are beginning to emerge with ...

housing properties reb New projects to enable better housing policy decis ...

The Australian Housing and Urban Research Institute (AHURI) is undertaking several priority research projects which aim ...

EVENTS
REBAWARDS Listready
Real Estate Business Awards 2020

The REB Awards is the benchmark of success in the Australian real estate industry. It reflects not only the business astuteness of the country’s leading real estate operators and networks..

Learn more >
FROM THE WEB
Recommended by Spike Native Network
Do you have an industry update?
rpm logo latest

Time to change up

02 December 2015 Deborah Mitchell

After a considerable amount of time we have changed our managing agents, which was unfortunate but ultimately necessary. Over the weekend emails were sent to four agencies, of which two responded.

We met with the appropriate person to discuss management takeover and went to visit three other agencies only to be told: "Our business development manager is not in, you will have to make an appointment."

Yes, we are all busy. Yes, we did just drop in. However, after years of being within this wonderful profession, I'm still astounded that any office, except for a start-up, only has one person who deals with prospective clients.

Would the sales team allow for a prospective vendor to leave without at least someone getting some details? I believe not. So why do rental departments allow this to happen? This one activity costs the agency a considerable money on the bottom line, as potential clients just walk away like we did today.

Advertisement
Advertisement

Do all of your staff actually know what your fees are? Have they had any training or is there rivalry within the office and no one else will step up? Whatever the issue is, this one activity today costs agencies money in lost management fees, administration or subscription fees, letting fees, utilities invoice fees, advertising fees, etc.

There were two managements that required to be transferred to another agency, of which the successful agency had to spend no money to obtain these managements.

Did we choose an agent today? Yes! Would we have preferred to have more information from surrounding agencies? Yes! Were we given the opportunity? No! I wonder what the principals think of this. Do they even know that this is happening?

It appears to be one level of service that is continually undervalued or overlooked by some agencies. Does this indicate that agencies are happy with the current number of managements and that there is no room for any more without taking on extra staff?

I will say we were disappointed with the haphazard attitudes shown to us while we were investigating our options. Needless to say, our experiences are not unique, which is disappointing.

To all of the principals reading this article, may I suggest that you conduct a secret shopper experiment to obtain this information for yourselves? You could be greatly surprised with your staff or, as we were, let down by the experience.

Time to change up
deborah Mitchell2
lawyersweekly logo
Deborah Mitchell

Deborah Mitchell

Deborah ensures compliance of management systems through conducting weekly and monthly audits, staff training and coaches, mentors and trains asset management

teams. She ensures her clients gain growth within their market place.

Previously, Deborah has helped guide asset management teams to achieve high levels of professional and personal satisfaction. Now she assists principals to gain a higher return on their investment, as well as assisting with strategies on retention of staff and managements alike, by enhancing productivity and efficiencies within the workplace.

FROM THE WEB
Recommended by Spike Native Network
Listen to other installment of the Real Estate Business Podcast
Do you have an industry update?
REAL ESTATE BUSINESS NEWSLETTER
Ensure you never miss an issue of the Real Estate Business Bulletin. Enter your email to receive the latest real estate advice and tools to help you sell.