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Blogs

Managing your agency’s reputation

Did you know your agency’s reputation is one of its most valuable assets? Practising proactive reputation management should therefore be top of your...

The road to department manager

Clare Verrall shares her eight tips and tricks that will help you climb that corporate ladder Write comment (0 Comments) ...

Tara’s 5 tips to fast track your department growth

Many assume a successful BDM, is often hired to simply be signing new landlords. I can assure you from my past experience it's much more than that, wr...

Part 4 of Change – Fees v Continuality – what’s it worth?

In this day in age when the level of expectation of people and customer service is so high, why do we still see agents reducing their fees to ridiculo...

Positive relationships through policy

At the 2013 REIQ Property Management Conference, I tackled a question posed by principals and business owners – ‘How do you modify others’ behav...

Average life span of a property manager

A poor mixture of lack of training and mentoring, systems, procedures, portfolio size, company environment and salary mean the average property manage...

The importance of customer service and a strong reputation

All too often, we hear about property managers who have been in the industry for a long period of time and who have lost their drive and passion for t...

Conference season 2013; Have you got your tickets?

With the year now in complete swing, the conference season is fast upon us. Write comment (0 Comments) ...

The best way to build your rent roll – organic growth versus acquisition

I get asked this question a lot – “What’s the best way to build my rent roll?” I always reply, “What are your business’ goals for growth?...

Are you a social networking pest?

I am connected with a large number of Agents and Agencies on Social Media across twitter, Facebook, Linkedin and even Google+. Write comm...

Smoke Alarms and common misconceptions

Property Managers know that the Residential Tenancies Act was re-written and released in 2010 but may not know that some significant changes were made...

Preparing for a CTTT hearing

As a Property Manager, receiving an application made by a tenant for a hearing at the Consumer Trader & Tenancies Tribunal probably won’t come a...

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