Fresh thinking can help nab quality PM staff

Fresh thinking can help nab quality PM staff

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Good property managers are hard to find but it’s not because they're not out there, according to a number of senior industry professionals.

According to Sean Green, Raine & Horne's national operations manager, it’s because older principals do not know how to communicate with a younger generation of potential candidates.

Mr Green said principals often go about marketing to young property managers in the wrong way.

“You often have 40 or 50 year-old principals trying to communicate with school leavers and young adults,” he told Residential Property Manager.

“You are looking for a mature head on young shoulders and they are not easy to find - you need to communicate what you need and be flexible to their expectations.

“This might mean allowing them to work from home one or two days week, or updating technology to suit their working style.”

Joel Barbuto, managing director of Gough Recruitment, said a lack of remuneration is partly to blame for a lull in quality property managers applying for jobs.

“Property management is really a thank-less job,” he told Residential Property Manager. “I worked as a property manager for a number of years and I know the burn out rate is high.

“Property managers will earn anywhere between $40,000-$50,000, while some good receptionists get that and they are not beat up every day by tenants and landlords.”

According to Sam Nokes, head of department - property management at Biggin & Scott Prahran, showing a property manager there is room to grow or progress their career is the key to finding and keeping good staff.

“Property managers are not very well paid ... and many don’t see where they can go from the position they are in,” he told Residential Property Manager. “So they move on,

“Principals need to set goals for property managers where possible, so they can grow.”

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