Landlords prefer specialty PM agencies

Landlords prefer specialty PM agencies

by Steven Cross 1 comments

Property management specialist offices retain landlords much more effectively than the ‘traditional’ real estate agency, said one leading independent principal.

According to Bernie Mitchell, owner of Focus Property Management, a majority of his clients are leaving traditional offices.

“A lot of my clients, upwards of 80 per cent, come to me to manage their property from another agency, and I would have to say pretty much all of them would be coming from a standard agency," he said.

“I haven’t really come across, or signed up a landlord who is coming from a similar specialist agency.”

Mr Mitchell also spoke at the Leading Property Managers of Australia (LPMA) event on the Gold Coast earlier this month, and is a published author.

“People have generally been dissatisfied with the service they receive at a traditional real estate office,” he told Residential Property Manager.

“The reason they move is one of two things, it’s either a lack of communication or a lack of productivity. They’re the only two reasons they ever leave and that’s why they look for specialist offices instead of another agency.”

Landlords prefer specialty PM agencies
lawyersweekly logo
promoted content
Recommended by Spike Native Network
Listen to other installment of the Real Estate Business Podcast
reb top 100 agents 2017

With a combined sales volume of over $14 billion in 2017, the Top 100 Agents ranking represents the very best sales agents in Australia. Find out what sets them apart and learn their secrets to success.

featured podcast

featured podcast
Matt Lahood on leadership, accessibility and the future of the industry

The Agency CEO Matt Lahood shares his expertise in the industry and talks about the importance of being accessible. Matt chats with Tim abo...

View all podcasts

Is the industry more under threat from third-party lead generators or from DIY discounted platforms like Purplebricks?

Third-party lead generators
DIY platforms
Neither. Rather from itself in refusing to see that change is coming and adapt to it
Neither. Everything is sweet. Let’s talk about rainbows and kittens
Do you have an industry update?