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Salary and company culture important to PMs

19 September 2013 Brendan Wong

Salary, company culture and team environment, and location are what property managers look for when searching for a new role.

According to a national property management survey by Gough Recruitment, 27 per cent of the 3,000 respondents said salary was the most important element in a new role.

This was closely followed by company culture and team environment, at 23 per cent, and location at 21 per cent.

Other factors in the survey included better systems and procedures (9 per cent), portfolio size (8 per cent), family-friendly hours (7 per cent), less weekend work (1 percent) and admin/leasing support (4 per cent).


One survey participant wrote: “A good team environment is vital for a property management department to function at its highest level. I’ve been in my new position for three months now and we have an amazing team which is proving to be great for growing the business.”

Sam Nokes, property management group manager at Jellis Craig, which recruits through Gough Recruitment, told Residential Property Manager the survey was indicative of what the network thought about the elements that attracted new recruits.  

“Salary will always rank number one,” he said. “It’s quite varying - you’ve got people paying $40K and others paying $100K so salary will always be a factor.”

Mr Nokes said he would have liked to see ‘location’ broken down into more specific points.

“Is it location as in location of the properties, or location of the office, and in that, is it relative to your house or is it location as far as where your office is?

“I know that’s something that’s been a big reason why people choose our business.

“I have people that travel an hour to come to work every day but they know they’re working in a really good area with really good people, really good brand and really good properties.”

Mr Nokes said, however, that conveying the nature of company culture and team environment was a challenge as these are difficult to quantify.

“Everybody says, ‘we’ve got a great team culture’, but how do you prove that? We’re all paying the same money, we’ve got the same portfolio, we’re all in the same suburb or area, but how do we differentiate who’s got the best culture?

In light of the survey finding, Mr Nokes said Jellis Craig would be putting an emphasis on their culture as part of its recruitment process.

“I think our location and brand speaks for itself. We’re definitely always looking at ways that can quantify what it is that makes us a very culturally sound business,” he said.

Salary and company culture important to PMs
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