A new survey hopes to highlight the challenges property managers face when working alone, and the real levels of violence, abuse and accidents that occur during out-of-office tasks.
With the aim of improving conditions and alleviating risks for solo workers, organisation Lone Worker Safety has commissioned the first global survey into working alone, and is seeking participation from property managers.
Lone Worker founder Bob Barrington believes there is insufficient data in the public domain about property managers working solo.
“Whilst there is plenty of information about the overall levels of accidents and injuries at work, there is very little linking that data with lone work and lone working practices,” Mr Barrington said.
“We hope the survey findings give us a better understanding about the pressures and challenges property managers face when working alone, and the real levels of violence, abuse and accidents that are occurring during out-of-office tasks, such as inspections.”
The survey includes questions about low-level issues, such as the amount of verbal abuse PMs face. It also enquires into PMs’ attitudes, beliefs and concerns, the adequacy of specific lone-worker training, and their confidence in their employer’s ability to get them help in an emergency.
“One property manager in Queensland has reported 200 incidents of verbal abuse in the last 12 months – which should not be happening,” Mr Barrington said.
“We’re asking all property managers to visit http://loneworkersurvey.questionpro.com and participate in the five-minute survey so we can improve the industry’s lone worker safety practices and, ultimately, help make them safer when working out in the field,” he said.
Ireviloution's Jo-Anne Oliveri believes all property managers should take part in the survey to bring much-needed improvements to the industry’s safety standards.
“As employee safety is one of our industry’s ongoing major concerns, we should do everything we can to gather data and find solutions that help keep property managers safe at all times,” Ms Oliveri said.
“Taking part in the survey helps develop and improve technologies that can track our teams and better protect them from the high levels of risk they are exposed to when working out in the field alone.”