Last week, Residential Property Manager asked PMs to share the best advice they had been given by a mentor. These wise words will hopefully bring some much-needed ‘hump day’ motivation…
Failure is part of the road to success. As long as you learn from the experience– Deborah Daken
My mentor always said to me whenever I came to her with a tenancy matter, “What does the Act say?” She'd then make me read through it till I found the relevant section and came back to her with an answer– Maureen Barker Greene
Write down everything! Keep good, detailed notes, then when your memory fails you, you still have the information you need!– Lynda Pearce
Always treat your tenants with respect as they are your prospective buyers and possible landlords of the future– GB Realty
Always treat your clients the way they want to be treated and not the way you want to be treated – Joe Gatt
When people call you, they're calling because something's wrong. If they're rude, don't take it to heart, just do the best you can and keep them informed. If they're still rude, at least you've done your best– Elizabeth Henley
It's not what you say. It's what they hear– Steve Taylor
My Dad always used to tell me, "Seek mentors". I've made a habit of finding the ‘best’ person in whatever ‘thing’ I'm looking to do and I seek to first learn from them and their experience: essentially learning from other peoples trial and error. Thanks, Dad– Aaron Paul Flanders
It’s what you haven't done that creates a problem, so do it, and do it well– Robert Philp
Whatever you do, be good at it– Guy Bezzina
To see the conversation, check out the Facebook post below.
Each week, RPM asks our readership the big questions that the property management industry faces. Respondents will appear in an editorial lead story – so share your opinion and get noticed!