Powered by MOMENTUM MEDIA
realestatebusiness logo
Powered by MOMENTUM MEDIA
realestatebusiness logo
Subscribe to our newsletter SIGN UP

Website Notifications

Get notifications in real-time for staying up to date with content that matters to you.

rpm logo latest

Why you should be delegating

23 November 2016 Hannah Blackiston
reducing stress by delegating and increasing productivity

If you’re struggling to complete your tasks and you don’t know how to delegate, Mark Kentwell – founding director of PRDnationwide Newcastle and Lake Macquarie and the ranking regional agent in REB’s Top 100 Agents – has some great tips for starting the process.

“The way to start and figure out what you should be using as a team and what you should be doing yourself is to have a look at every part of the transaction and figure out what the bits are that only you can do,” Mr Kentwell told RPM.

These aren’t tasks you do better than anyone else or tasks another team member has yet to be trained to do. They are tasks that only you can undertake.

“You’ll probably find out it’s like four or five things out of 100,” Mr Kentwell said.

Advertisement
Advertisement

He added that these four of five things will not be the only things you’ll be working on. They are simply the starting point for delegating your workload.

“There’s going to be a lot of things that other people can actually do better to serve the client better.”

Mr Kentwell said you should be objective when you are going through the process. He cautioned against focusing on tasks that you can do better than your staff, adding that your team won’t improve if you do not give them a chance.

Delegating and reducing your immediate workload will not only enable you to provide better service to customers, it will also improve your mental health.

“I actually have done it because consumers are craving better attention, better customer service, but it also is a good thing for work-life balance and it allows you to be more productive and [to focus] on the higher-level tasks,” Mr Kentwell said.

Why you should be delegating
folders stacked up
lawyersweekly logo
FROM THE WEB
Recommended by Spike Native Network
Listen to other installment of the Real Estate Business Podcast
Do you have an industry update?
REAL ESTATE BUSINESS NEWSLETTER
Ensure you never miss an issue of the Real Estate Business Bulletin. Enter your email to receive the latest real estate advice and tools to help you sell.