Agents in good books with Fair Trading

Agents in good books with Fair Trading

by 0 comments

The number of complaints against real estate agents in NSW fell in 2012, pushing the profession off the regulator's top 10 worst offenders list.

According to NSW Fair Trading, there were 891 complaints against property agents regarding the purchase or sale of a property, down from 923 in 2011.

Real estate agents came tenth on the top ten consumer complaints for 2011 list, but managed to drop off the wall of shame in 2012.

Speaking with Real Estate Business, Fair Trading said while agents fell down the ranking on the back of a surge in complaints against group buying schemes, the profession still deserved a pat on the back for its improved result.

With a total of 4,253 complaints, electrical, electronic, whitegoods and gas appliances came first for the second year running, with used car dealers and group buying coupons coming in second and third, respectively.

House construction, including renovations and additions, came fifth with 1,916 complaints.

Coming in at tenth place was solar panel and hot water systems with 1,099 consumer complaints to Fair Trading.

promoted content
Recommended by Spike Native Network
Listen to other installment of the Real Estate Business Podcast
reb top 100 agents 2017

With a combined sales volume of over $14 billion in 2017, the Top 100 Agents ranking represents the very best sales agents in Australia. Find out what sets them apart and learn their secrets to success.

featured podcast

featured podcast
Marnie Seinor on structure, database DNA and connecting with her local community

There’s no such thing as an “off switch” in real estate – so says McGrath agent Marnie Seinor, who came in at number 78 in this year...

View all podcasts

Does the benefit of being part of a branded group outweigh the cost?

Yes
No
Depends on the group
Do you have an industry update?