Powered by MOMENTUM MEDIA
realestatebusiness logo
Powered by MOMENTUM MEDIA

Website Notifications

Get notifications in real-time for staying up to date with content that matters to you.

news image

‘Staggering’: Sydney vacancies reach record highs

July 10, 2020Grace Ormsby

COVID-19 is continuing to wreak havoc on vacancy rates in Sydney, with vacancies up for the fourth consecutive month. ...

REB_top100agents
top 10 agents

1

Alexander Phillips

Year of Experience: 20

Support Staff: 3

Residential Properties Sold: 215

Total Value of Residential Properties Sold:

$ 522,477,791

VIEW COMPLETE REPORT

Have you experienced sexual harassment or bullying in the workplace?

Yes, I've been the victim of sexual harassment (15.8%)
Yes, I've been the victim of workplace bullying (21.1%)
No (63.2%)

Total votes: 19
The voting for this poll has ended on: April 30, 2020
TECH MARKETING SALES BETTER BUSINESS PROPERTY MANAGEMENT
Openn Negotiation NZ reb Real estate platform broadens national scope

A local real estate sales platform has expanded its horizons to Australia’s easterly neighbour. ...

online house buying reb Agents urged to upskill bidders and vendors on rea ...

With virtual online auctions in full steam ahead during the pandemic, one company is encouraging agents to embrace tec ...

real estate online reb Real estate platform posts 55% growth year-on-year

realestate.com.au has set a new record, increasing its audience by 55 per cent year-on-year. ...

pile documents reb REINSW launches own contract creation tool

A new online program is set to revolutionise the sales process and get properties to market quicker than ever before, ac ...

Tom Panos Live 090720 What’s Making Headlines – The week concluding ...

What’s Making Headlines is your new source for all the very latest in Australian real estate news. ...

Courtney Caulfield wEB Servicing Brisbane’s high-end market

Despite only having four years behind her as a real estate agent, Courtney Caulfield from Place - Kangaroo Point has qui ...

Tom Panos Live 020720 What’s Making Headlines – The week concluding ...

What’s Making Headlines is your new source for all the very latest in Australian real estate news. ...

Fiona Blayney WEB How this thought leader has weathered the COVID-19 ...

According to the recipient of this year’s REB Awards Industry Thought Leader of the Year, the global pandemic has prov ...

Tom Panos Live 090720 What’s Making Headlines – The week concluding ...

What’s Making Headlines is your new source for all the very latest in Australian real estate news. ...

Courtney Caulfield wEB Servicing Brisbane’s high-end market

Despite only having four years behind her as a real estate agent, Courtney Caulfield from Place - Kangaroo Point has qui ...

Tom Panos Live 020720 What’s Making Headlines – The week concluding ...

What’s Making Headlines is your new source for all the very latest in Australian real estate news. ...

Fiona Blayney WEB How this thought leader has weathered the COVID-19 ...

According to the recipient of this year’s REB Awards Industry Thought Leader of the Year, the global pandemic has prov ...

Positive Mindset in Business reb The impact of a positive mindset in the business o ...

Let’s be real: running a business or an office is stressful. Here’s a quick rundown of some insights on keeping yo ...

Cameron Black reb Lies and statistics: Has the property market actua ...

It seems like there has been a huge change of sentiment in the last month as a confluence of factors has come together t ...

short 850x400 june2019 How to get that big win

Getting a big win is more than just sales. It involves strategic planning and setting goals, according to real estate bu ...

MeganSmith 050719 cropped Ray White’s Megan Smith sells $14m property in B ...

Ray White Balmain sales dynamo Megan Smith has sold one of the most expensive houses in Australia this year, with the pr ...

apartments Brisbane reb Who lives in apartments?

Almost half of all apartments in Australia are rented out, according to a new report which shines a comprehensive light ...

Echuca Victoria aerial reb Regional town remains resilient despite COVID-19

Despite falling prices in many of Australia’s capital cities, a regional area is showing signs of growth, an industry ...

Perth aerial new reb October blowout predicted for Perth rentals

In good news for Perth investors, experts are predicting a “major blowout” for rent prices in the capital city once ...

Coronis reb Coronis cracks into Victorian management marketpla ...

The Coronis Group has welcomed two new partners to the fold, moving the brand closer to its goal of nationwide expansi ...

EVENTS
REBAWARDS Listready
Real Estate Business Awards 2020

The REB Awards is the benchmark of success in the Australian real estate industry. It reflects not only the business astuteness of the country’s leading real estate operators and networks..

Learn more >
FROM THE WEB
Recommended by Spike Native Network
Do you have an industry update?
rpm logo latest

Q&A: Robert Harris, Pure Leasing Central

16 February 2016 Reporter

Robert Harris has been in property management for almost 30 years, but he still enjoys the sense of fulfilment he gets in helping people find a new home.

 

When did you first join the PM industry?

I'm a veteran in property management. I think I started in 1987 or 1989.

Advertisement
Advertisement

Why did you join the PM industry?  

Fate played a big part in my starting in the industry.  I injured my back with nursing and did a retraining program in office administration. I had just moved into a shared house on the weekend. [The] property manager came for an inspection on the Monday so I crawled out of bed to open the door. I chatted for a while with the PM and received a call to start work within 15 minutes of her leaving the house. I started as a receptionist, within six months they gave me my own portfolio and years later I’m still going.

What were you doing before PM?

I was a nurse before I received the calling to property management. 

What would you like your next career step to be?  

Pretty much I'm really into having a boss that allows me to run my portfolio as if it's my own business and to share in the income.

What piece of technology do you find the most useful for your business and why?

Certainly the iPad – it's the best thing since sliced bread. To be able to have all the tools of the trade at your fingertips at all times is the best.

What area of PM needs more training focused on it and why?

The actual practical application of inspections and property condition reports along with the age old issue of being time-effective. 

What skills does a PM/BDM need to be successful?  

Organised, know the difference between empathy and sympathy, great eye for detail, passion for what you do and just the ability to be real with people.

Where do you believe a PM’s responsibilities should start and end?  

It starts at the first contact of preparing the owner for the journey that is property investment, making sure they know the good, the bad and ugly that property management holds. The end is to ensure that all parties to the contract know their rights and responsibilities and everything that goes on in-between. 

How do you deal with disgruntled and aggressive tenants?  

Listen to their concerns, then present the facts as clear and precise as possible. Once the facts are laid down and the emotions are taken out of the situation, usually the aggression dies down. 

What would you be doing if you weren’t in the PM industry?

Retire.

What do you enjoy most about your job?

Helping people find their new home. 

What are the most stressful aspects of your job?

Dealing with rent arrears. The worst part of the job: not getting emotionally involved with tenants' personal issues irrelevant to the job at hand.

How do you relax after a stressful day at work?

Play with my dog and watch a good horror movie or go cruising in my car with the roof off.

How would you describe a perfect property management day?  

Out on the road with multiple viewings and routine inspections where you’re able to help people move into their new home.

 

Q&A: Robert Harris, Pure Leasing Central
Robert Harris cropped
lawyersweekly logo
FROM THE WEB
Recommended by Spike Native Network
Listen to other installment of the Real Estate Business Podcast
Do you have an industry update?
REAL ESTATE BUSINESS NEWSLETTER
Ensure you never miss an issue of the Real Estate Business Bulletin. Enter your email to receive the latest real estate advice and tools to help you sell.