Powered by MOMENTUM MEDIA
realestatebusiness logo
Subscribe to our newsletter SIGN UP

PM boot camp launched to fix relationship breakdowns

12 April 2017 Reporter

An analysis of Australian tribunal data for 2016-2017 shows that eight out of 10 tenancy-related complaints in New South Wales and Victoria came from landlords, not from tenants as might be expected. 

Property management training consultancy Real Estate Dynamics says complaints arise when relationships break down and people feel they are not being looked after.

“This boils down to communication,” the firm says. 

“There is no point in expending substantial amounts of money to build or acquire a rent roll if you are losing the same, or more, managements as quickly as you bring them on.”

Real Estate Dynamics has put together a dedicated PM Bootcamp program to explore the areas where communication typically breaks down, and to provide practical information to help property managers respond appropriately to a range of situations. 

Course facilitator Jenny Sewell said the program will take a “unique and innovative” approach, balancing information with experiential learning. 

“This is a two-day program of highly valuable take-home lessons that are guaranteed to give property managers the confidence and ability to deal with a range of operational issues and complex situations from both tenants and landlords,” she said.

Ms Sewell, a veteran of the industry, is a fully licensed real estate agent. She taps into her experience of managing a rent roll of more than 800 to guide boot camp attendees through various communication strategies.

"My aim is to help property managers be stress-free,” she said.

“So many of the people who have attended this program tell us that they feel more enthusiastic about their ability to enjoy better landlord and tenant relationships when they leave the course.”

Since its inception in 2013, some 1,000 people have taken part in the boot camp programs which are conducted in New South Wales, Victoria and Queensland.

PM boot camp launched to fix relationship breakdowns
lawyersweekly logo
FROM THE WEB
Recommended by Spike Native Network
Listen to other installment of the Real Estate Business Podcast

 

Subscribe to our RPM mailing list

 

Where is the biggest threat to agents in 2019?

3rd party lead generation companies
DIY models discounting sales commission
Prop-tech firms cutting out the agent value proposition
A yet unidentified proper disruptor – like Uber or Airbnb
None of the above. There is no threat.
Do you have an industry update?
REAL ESTATE BUSINESS NEWSLETTER
Ensure you never miss an issue of the Real Estate Business Bulletin. Enter your email to receive the latest real estate advice and tools to help you sell.