Ensure you never miss an issue of the
real estate business bulletin
PM boot camp launched to fix relationship breakdowns

PM boot camp launched to fix relationship breakdowns

by Reporter 0 comments

An analysis of Australian tribunal data for 2016-2017 shows that eight out of 10 tenancy-related complaints in New South Wales and Victoria came from landlords, not from tenants as might be expected. 

Property management training consultancy Real Estate Dynamics says complaints arise when relationships break down and people feel they are not being looked after.

“This boils down to communication,” the firm says. 

“There is no point in expending substantial amounts of money to build or acquire a rent roll if you are losing the same, or more, managements as quickly as you bring them on.”

Real Estate Dynamics has put together a dedicated PM Bootcamp program to explore the areas where communication typically breaks down, and to provide practical information to help property managers respond appropriately to a range of situations. 

Course facilitator Jenny Sewell said the program will take a “unique and innovative” approach, balancing information with experiential learning. 

“This is a two-day program of highly valuable take-home lessons that are guaranteed to give property managers the confidence and ability to deal with a range of operational issues and complex situations from both tenants and landlords,” she said.

Ms Sewell, a veteran of the industry, is a fully licensed real estate agent. She taps into her experience of managing a rent roll of more than 800 to guide boot camp attendees through various communication strategies.

"My aim is to help property managers be stress-free,” she said.

“So many of the people who have attended this program tell us that they feel more enthusiastic about their ability to enjoy better landlord and tenant relationships when they leave the course.”

Since its inception in 2013, some 1,000 people have taken part in the boot camp programs which are conducted in New South Wales, Victoria and Queensland.

PM boot camp launched to fix relationship breakdowns
lawyersweekly logo
promoted content
Recommended by Spike Native Network
Listen to other installment of the Real Estate Business Podcast
reb top 100 agents 2017

The REB Top 100 Agents ranking is the foremost ranking of agents in Australia. It has set the bar for excellence in Australian real estate. To be ranked as an REB Top 100 Agent is the standard real estate professionals strive for. See the full 2018 ranking here!

featured podcast

featured podcast
An industry where the resilient succeeds

Tim Heavyside believes that a strong support team and good foundations are paramount to success in the real estate industry, and with regu...

View all podcasts

Would you consider working for Purplebricks or a similar 'DIY' model?

Yes (7.2%)
No (80.9%)
Perhaps - make me an offer (12%)

Total votes: 209
The voting for this poll has ended on: July 13, 2018
Do you have an industry update?