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Blurred lines: Educating agents in a COVID-19 environment

August 10, 2020Grace Ormsby

Not only has COVID-19 forced a change to the way agents work, it’s altered the way agents access information for the better, according to an industry CEO. ...

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Alexander Phillips

Year of Experience: 20

Support Staff: 3

Residential Properties Sold: 215

Total Value of Residential Properties Sold:

$ 522,477,791

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Have you experienced sexual harassment or bullying in the workplace?

Yes, I've been the victim of sexual harassment (15.8%)
Yes, I've been the victim of workplace bullying (21.1%)
No (63.2%)

Total votes: 19
The voting for this poll has ended on: April 30, 2020
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Time to remove the renting stigma, says expert

02 October 2018 Tim Neary
renting stigma, for rent, rental market, property market

Rental property website rent.com.au, together with the Tenants’ Union of New South Wales, has used International Tenants’ Day 2018 on 1 October to emphasise the need to “de-stigmatise” renting.

Rent.com.au said that, increasingly, more Australians are renting as a deliberate and practical choice.

Rent.com.au CEO Greg Bader said that the country’s rental sector has changed and will continue to change over time.

“Today our average renter is younger, more likely to be earning a good wage and is choosing to rent less out of necessity but more for logical and practical reasons,” the CEO said.

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“Affordability is still a significant factor for many, especially the last few years in Sydney and Melbourne, and more recently in Hobart, but we are also seeing that people enjoy the flexibility that renting can offer.”

He said that around 20 per cent of rent.com.au’s customers are property owners themselves.

“We as an industry and as a community need to understand that 30 per cent of us rent and that number is growing. Lease security and flexible lease durations are all major issues that renters face.”

Lease duration

Mr Bader said that rent.com.au has continued to evolve its Renter Resume product.

“A recent addition to our process has allowed customers, both renters and landlords, to indicate their preferred lease duration during the application and listing processes, respectively.

“What we can see is that only around 40 per cent of renters are looking for a 12-month lease, and yet 80 per cent will end up with one. Even more telling, 40 per cent of our renters also indicated a preference for a lease longer than 12 months, and yet less than 10 per cent of those people ended up with one. This sort of imbalance is not in the best interest of either landlords or renters, neither of whom want the instability that results.”

He said that recent changes made by the Andrews government in Victoria to give tenants more rights do go some way to show governments are prepared to look at change.

“We surveyed our Victorian renter database in the lead-up to these changes, and the issue of lease duration was one of the major focuses for the respondent group,” Mr Bader said.

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“What tenants want is a place to live — a home — and the ability to manage that property as their home. Our customers overwhelmingly support these changes, which, if enacted, will go some way to addressing some of the imbalance that has existed in the past.”
 
Mr Bader said that he would like to see federal and state governments take this further.

“One of the real challenges we have in Australia is that ‘mums and dads’ are left to supply to majority of our rental stock,” the CEO said.

“That in itself is not the problem, but it does impact overall lease security — situations change for individuals, the property may need to be sold or moved back into.

“Ideally, a more balanced supply of stock could be developed, including purpose-built rental properties.”

Modern world 

Senior policy officer with the Tenants’ Union of NSW Leo Patterson Ross said that Australia lags behind many countries when it comes to the rights of renters.

“International Tenants’ Day highlights the work needed to bring Australia and NSW into the modern world. We need to have a much closer look at the way we house ourselves,” the senior policy officer said.

“The basic proposition around much of the world is that as long as you keep meeting the terms of your contract and the property remains available for rent, then you get to decide when you leave your home.

“The fixed-term contract should be seen as a promise from the tenant to stay for at least that long. At the moment, for a few months at a time, it’s the only protection against unreasonable eviction a tenant can hope for. This is why there’s such a mismatch between what tenants would like and what they get. As the numbers of families with children and older people who rent increases, this situation should no longer be acceptable to our community or our governments.”

Time to remove the renting stigma, says expert
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