Schedule and Agenda

08:00 AM - 09:00 AM

Registration and exhibition open

09:00 AM - 09:10 AM

Welcome address

09:10 AM - 09:55 AM

Understanding the customer of the future: How the pandemic has reshaped the way Australians buy real estate

Customer of the future

Census results are in! Demographer, columnist, and author Bernard Salt argues that the pandemic has been an inflection point in the way Australians work, shop and buy real estate. The real estate buyer of the future is savvier, more tech-driven, just as obsessed with lifestyle, and above all, younger! Well, early 40s younger. The Millennials generation is rethinking their real estate needs now they’re pushing 40, they have kids, and are looking to upgrade from their chic, minimalist, inner-city apartments to family homes in the suburbs (and regions).

In this session, you will:

Learn how innovation, technology and changed consumer behaviour are lowering barriers for buyers
Understand the impact of the great intergenerational wealth transfer as Millennials inherit their Baby Boomer parents' wealth
Discover what the post-COVID customer looks like, how their values have changed and, most importantly, what they expect from agents

Speaker

Bernard Salt

Futurist | Analyst | Adviser | Commentator | Author, The Demographics Group

09:55 AM - 10:20 AM

Platinum Partner session — Propps: Who owns the future of real estate?

The terms "digital transformation" and "accelerated change" remain at the forefront of industry chatter. It's imperative for agents to keep sight of what's genuinely critical to their role and the industry through the noisy waves of technology.

In this session, you will discover a refreshing lens to:

The role technology plays in real estate;
Highlight a true threat to our industry; and
Identify how you can maximise your potential.

10:25 AM - 10:50 AM

Session to be announced

10:50 AM - 11:20 AM

Morning networking break

11:20 AM - 11:45 AM

Blockchain and the real estate revolution

Blockchain is set to revolutionise the real estate sector and transform how agents interact with customers. In this session, discover how blockchain is set to reduce property transaction times, decentralise processes, protect investors and increase accessibility for new home owners.

Luke will unpack real-life case studies as you discover how blockchain and digital assets will enable you to:

Create a recurring income on property sales through digital means
Access a global market rather than "just" Australia
Make more transactions and more opportunities with less time required

Become the REA of tomorrow, prepare for the shift to blockchain today!

Speaker

Luke Matias

Founder, MATIAS GROUP

11:50 AM - 12:10 AM

Capitalising on big data, ML and AI

Technological Innovation | Marketing

You don't need to be the next Google founder to harness the power of machine learning, artificial intelligence, and big data.

Innovative agents are globally capitalising on these innovation capabilities to predict loan defaults, assess risk, and effectively market and sell properties to the right customer.

Unleash the efficiencies modern technology has to offer as you discover:

Big data: Harness the power of big data to set pricing for homes, target clients, and effectively position your products
ML and AI: Leverage ML and AI to control expenses, predict risk, and gain higher returns
A holistic approach: Combine big data, ML, and AI to deliver a bespoke customer experience without sacrificing time

12:15 AM - 12:40 PM

Panel: The future of automated payments

The world has changed radically over the last decade — but has largely left real estate behind when it comes to transactions.

Over the last few years, however, Managed has pioneered automated and instant payments for the real estate industry, primarily for property management.

Thom Richards, co-founder of Managed, will lead a panel in revealing how and why automated payments in real estate are a game changer for agencies.

You will gain insights into real-world case studies as you discover a faster, more secure, and more efficient transactions proposition so you can transform your agency, enable growth, and maximise profitability.

12:40 PM - 01:00 PM

Session to be announced

01:00 PM - 01:45 PM

Lunch and networking break

01:45 PM - 02:30 PM

The new rules of real estate

COVID-19 clarity has changed the game.

The high-tech, high-touch agent now dominates.

Recency trumps loyalty.

In this session, we will be covering a daily, weekly, and monthly checklist plus the best lead generation strategies in the world to help you make a minimum of 100 sales every year.

Speaker

Tom Panos

Owner + coach + founder at Real Estate Gym and REB's head coach and trainer

02:35 PM - 03:00 PM

Panel: Business without borders

CX | Operations & Service Model Innovation

With auction records being made online and as staff and consumers have adapted to remote experiences, there's never been a better time to innovate your service and operational models.

In this session, discover how agencies are embracing remote work, VR, and tech to expand out of their local market, create greater accessibility for clients and reduce operating costs while growing their business.

Key takeaways:

Discover the tools and tips for running a remote agency to reduce operating costs, increase efficiency, and be more accessible
Virtual auctions are here to stay — discover common mistakes in delivering virtual auctions while developing strategies to ensure success
Keeping it personal — learn how you can maintain trust and boost CX through personalised virtual interactions
Strategies for building a winning hybrid working team
Implement technology to automate and streamline operations while reducing burden caused by the skills gap

Speaker

Matthew Everingham

Director, Auctioneer and Licensed Real Estate Agent, Richard Matthews Real Estate

Speaker

Daniel McCulloch

Managing Director, McCulloch Agencies

Moderator

Grace Ormsby

Editor, Real Estate, Momentum Media

03:05 PM - 03:30 PM

Combat burnout and optimise your day for success

Wellness | Performance

Do you currently make the most of your day? In this session, you will learn how you can incorporate wellness strategies to achieve personal and professional goals.

In this session, develop wellness strategies designed to help you outperform competition, engage your intuition, and detox your day for improved work/life balance and increased professional performance.

In this session, discover your daily routine for success:

• Morning mindfulness — visualise your goals and get you moving with purpose
• Midday meditation — meditation techniques to outperform competition and engage your intuition
• Enhance your evening: Breathing techniques to promote relaxation and improve sleep

03:30 PM - 03:35 PM

MC close

03:35 PM - 04:20 PM

Network Drinks

04:20 PM

Schedule and Agenda

Agenda Highlights

Understanding the customer of the future: How the pandemic has reshaped the way Australians buy real estate

Blockchain and the real estate revolution

The new rules of real estate

Panel: Business without borders