Our 2022
Schedule and Agenda

Customer of the future

Demographer, columnist, author Bernard Salt argues that the pandemic has been an inflection point in the way Australians work, shop and buy real estate. The real estate buyer of the future is savvier, more tech-driver, just as obsessed with lifestyle, and above all younger! Well, early 40s younger.

The Millennials generation is rethinking their real estate needs now they’re pushing 40, they have kids, and are looking to upgrade from their chic minimalist inner-city apartment to family homes in the suburbs (and regions).

In this session:

• Learn how innovation, technology and changed consumer behaviour is lowering barriers for buyers Understand the impact of the great intergenerational wealth transfer as Millennials inherit their baby-boomer parent’s wealth
• Discover what the post-COVID customer looks like, where their values have changed and what they expect from agents

The terms digital transformation and accelerated change remain at the forefront of industry chatter. It's imperative for agents to keep sight of what's genuinely critical to their role and the industry through the noisy waves of technology.

In this session, you will discover a refreshing lens to:

• The role technology plays in real estate;
• Highlight a true threat to our industry; and
• Identify how you can maximise your potential.

Business Model Innovation | Technology | ESG

Capitalise on the move towards sustainability by growing your knowledge on future construction and development demands

Consumers are demanding action on climate change and global warming – and it’s beginning to have an impact on the Australian property market. Environmentally friendly and sustainable properties are already showing signs of becoming big business, while many builders, developers, property owners and lawmakers grapple to keep up.

In this powerful session led by Michael Drage, you’ll gain an insight into the future of Australian homes and what it means for individuals and communities, and be armed with insight into how real estate agents can harness the emotional upheaval currently taking place to ensure the sustainability of their own businesses and property pipeline.

Key takeaways:

-Why construction code and legislation changes could dramatically change the new build landscape within the next 12 months
-What the trickle-down effect will likely mean for existing stock
-The financial benefits of ‘going green’ – and what buyers will be looking for in future homes
-How real estate agents can harness changing consumer demands and behaviours to maintain relevance

Technological Innovation | Marketing

You don't need to be the next Google to harness the power of machine learning, artificial intelligence and big data.

Innovative agents globally are capitalising on these innovation capabilities to predict loan defaults, assess risk and effectively market and sell properties to the RIGHT customer.

Unleash the efficiencies modern technology has to offer as you discover:
Big data: Harness the power of big data to set pricing for homes, target clients and effectively position your products
ML & AI: Leverage ML and AI to control expenses, predict risk and gain higher returns
Holistic approach: Combine big data, ML and AI to deliver a bespoke customer experience without sacrificing time
Boost sales performance and unleash the power of modern technology to connect buyers and sellers through the use of clean, segmented data.

Professional development | Marketing

Do you want to be seen as a thought leader and authoritative voice for your industry? Have you ever wondered why some stories get news coverage and others get overlooked? Do you have a newsworthy story to tell, but don’t know how to pitch it?

Television journalist Jess Ridley provides a fascinating insight into the busy newsrooms to help you understand what journalists are looking for - and how to achieve rewarding and reputation building media coverage.

In this session, you will discover:

• What makes something newsworthy
• What journalists want
• How to put together a winning story pitch
• How and when to pitch (and why you can be your own PR)
• How to increase your brand visibility through media

Test out Jess' tips and apply your new knowledge on our live green screen test space.

The world has changed radically over the last decade – but has largely left real estate behind when it comes to transactions.

Over the last few years, however, Managed has pioneered automated and instant payments for the real estate industry, primarily for property management.

Thom Richards, co-founder of Managed, will lead a panel in revealing how and why automated payments in real estate are a game changer for agencies.

You will gain insights into real-world case studies as you discover a faster, more secure and efficient transactions proposition so you can transform your agency, enable growth and maximise profitability.

CX | Operations & Service Model Innovation

With auction records being made online and as staff and consumers have adapted to remote experiences, there's never been a better time to innovate your service and operational models.

In this session, discover how agencies are embracing remote work, VR and tech to expand out of their local market, create greater accessibility for clients and reduce operating costs while growing their business.

Key takeaways:

• Discover the tools and strategies for running a remote agency to reduce operating costs, increase efficiency and be more accessible
• Virtual auctions are here to stay - Discover common mistakes in delivering virtual auctions and develop strategies to ensure success
• Keeping it personal - Learn how you can maintain trust and boost CX through personalised virtual interactions

Get future-ready with the top tech trends that will shape real estate for agents, agencies and clients in the next five years as you learn what it means to be truly digitally fluent.

Learn how the infusion of technology will bolster the industry, improve sales outcomes and create new efficiencies.

In this session, you will discover:

• Technology trends that are driving the market today and those to watch out for in the next 1-3-5 years.
• The critical tech solutions agents and agencies must adopt now
• True digital fluency: What does this really mean? And how will this propel the Australian real estate industry forward in the coming years.

COVID clarity has changed the game.

The high-tech, high-touch agent now dominates.

Recency trumps loyalty.

In this session, we will be covering a daily, weekly and monthly checklist plus the best lead generation strategies in the world to help you make a minimum of 100 sales every year.

Elevate your agency and gain insights to the latest in prop tech.

Wellness | Performance

Do you currently make the most of your day? In this session you will learn how you can incorporate wellness strategies to achieve personal and professional goals.

In this session, develop wellness strategies designed to help you outperform competition, engage your intuition and detox your day for improved work/life balance and increased professional performance.

In this session, discover your daily routine for success:

• Morning mindfulness: Visualise your goals and get you moving with purpose
• Midday meditation: Meditation techniques to outperform competition and engage your intuition
• Enhance your evening: Breathing techniques to detox away your day and improve sleep

People and Culture

The importance of strong leadership and flexibility was highlighted following a year of extreme volatility. As traditional supervisory relationships were brought to a halt, it is imperative for leaders to leverage digital solutions and increase productivity without sacrificing quality of service.

As we embrace a new way of working, what are leaders doing to think outside the normal to build, upskill and retain a winning team?

In this session, learn strategies to:

• Enhance culture and connection to get the best out of your team, no matter the environment
• Build a successful EBU from scratch
• Effectively manage a remote team and create opportunities to upskill your employees
• Manage compliance and duty of care while operating in hybrid and remote environments
• Implement technology to automate and streamline operations, reducing burden caused by the skills gap

Hear from a panel as we discuss the impact of COVID, the holes it exposed in the way agents operate and how the learnings can be harnessed to future-proof your agency. Discover the new world business model and gain insights on how you can reshape your agency to be more sustainable, profitable and compliant.

In this session, draw comparison between the way the industry operated pre-COVID versus throughout the pandemic and discover a new world business model that combines the best of the old and new to build a more resilient, efficient and profitable business.