The fundamentals of business development haven't changed, but your clients, their expectations, and the competitive environment have.
Today's landlords are more informed, more selective, and more empowered than ever before, meaning yesterday's scripts and tactics are no longer enough to cut through. To win in this market, BDMs must evolve beyond transactional selling and embrace a deeper understanding of psychology, influence, and decision-making behaviour.
This session explores how the most successful growth-focused operators are mastering the art of connection, reading shifting trends in landlord expectations, and aligning themselves as trusted advisers, rather than service providers.
You'll gain practical insights on how to sharpen your messaging and start growing your rent roll the very next day. Our million dollar playbook will cover:
The fastest-growing agencies aren't just working harder, they're operating on a completely different operational blueprint.
In this session, we bring together principals who won the race for rent roll from a standing start. They'll break down the critical systems, team structures, and mindset shifts that have taken them from small teams to market contenders.
You'll learn how top agencies have hit explosive growth targets within their first 24 months, as well as the common operational pitfalls of rapid expansion so you can navigate them without losing control.
Digital Rent Rolls: Building the Foundation for Smarter Property Management
Josh Callaghan will explore how digitising rent rolls can unlock enduring value beyond property marketing.
Every listing already generates digital assets (photos, floor plans and digital inspection), but when captured strategically, these assets can streamline operations, support maintenance and reporting workflows and power smarter portfolio management - futureproofing rent rolls.
Josh will share how leading property managers are turning everyday marketing activity into a scalable, data-rich foundation for growth and better service.
Behind every high-performing agency is a BDM who knows how to turn conversations into conversions.
Where some sessions give you theory, this one gives you the grind.
In this practical session, we'll take you inside the conversations, tactics, and habits that drive mass signings every month.
You’ll leave with unfiltered insights, practical scripts, and the confidence to push harder in your own market.
You’ll learn:
Our relationship with technology has reached a turning point. The rapid acceleration of AI, automation, and data intelligence is rewriting the DNA of entire professions. For property management, these technologies are forcing a reimagination of what the profession can be.
In this powerful session, we will share how you can take advantage of this moment, blending technological innovation with human insight to create an industry that is ready for the demands of tomorrow.
The Lead Gen Playbook
For most agencies, growth is reactive, bursts of effort followed by silence. In this 20-minute session, Hermione Gardiner breaks down why that approach keeps you stuck and how to replace it with a system that delivers consistent, predictable results.
You’ll learn how to turn your sporadic marketing into a repeatable funnel that attracts, nurtures, and converts quality leads, without relying on “what you feel like doing today.”
We’ll unpack the biggest mistakes property management businesses make in their lead generation, what a true marketing funnel looks like, and how the best-performing agencies systemise growth so it becomes automatic.
In a finite marketplace, holding your ground is not enough. When your gain is your competitor's loss, the formula for explosive growth is simple: claim territory through deliberate expansion while defending your own rent-roll.
Alistair Shearer has dominated Australia's most competitive markets to become LJ Hooker's number one agent, and he's ready to share the secrets, strategies, and vision behind this meteoric rise.
In an address designed to shake you out of complacency, Alistair will unpack how high-growth principals are breaking through traditional boundaries to claim market share and scale their influence.
You'll leave with a clear understanding of the explosive growth strategies designed for today's more aggressive landscape, including:
Not all growth is loud. In a world full of scripts, sales pressure, and hustle culture, where landlords have more options and greater autonomy, the most effective BDMs aren’t always the ones chasing harder - they’re the ones drawing people in.
In this bespoke address, award-winning BDM and renowned mentor Sarah Cincotta takes us beyond the listing to see how BDMs are nurturing connections to experience sustainable growth.
It’s a critical lesson in humanising the experiences of landlords and tenants that will immediately strengthen your magnetism, allowing you to draw in new clients while ensuring that no-one escapes your orbit.
The future of property management is already here and it’s powered by AI. In this fast-paced yet practical session, Adam Franklin reveals how leading Australian property management teams are using AI to reclaim time, cut admin, and enhance client service. You’ll see live demos of real-world examples from local PM businesses already saving hours every week by automating routine tasks and streamlining communication all without losing their personal touch.
Every attendee will also receive an AI Prompt Stack for PMs a ready-to-use library of prompts tailored to the property management industry. It’s your shortcut to start safely and effectively with AI, giving you practical tools you can use immediately to simplify operations and focus on what really matters: your people and your properties.
*Agenda subject to change.
If you're interested in speaking at the summit, please contact Jack Riisfeldt via email