Opinion

Part 4 of Change – Fees v Continuality – what’s it worth?

In this day in age when the level of expectation of people and customer service is so high, why do we still see agents ...

By Leah Calnan • 27 May 2013

Average life span of a property manager

A poor mixture of lack of training and mentoring, systems, procedures, portfolio size, company environment and salary ...

By Clare Verrall • 29 Apr 2013

The importance of customer service and a strong reputation

All too often, we hear about property managers who have been in the industry for a long period of time and who have lost ...

By Jaala Cusack • 28 Apr 2013

Are you a social networking pest?

I am connected with a large number of Agents and Agencies on Social Media across twitter, Facebook, Linkedin and even ...

By Clare Verral • 05 Apr 2013

Preparing for a CTTT hearing

As a Property Manager, receiving an application made by a tenant for a hearing at the Consumer Trader & Tenancies ...

By Sarah Latham • 24 Mar 2013

"I collect old people"

I was sitting in my office the other day with a new tenant, and I had to bite my lip so I wouldn't laugh.

By Linda Tuck • 20 Mar 2013

All part of the job

For property managers and trust administrators, bank reconciliations are part of the job, but do you reconcile daily?

By John Goddard • 14 Mar 2013

Part 3 of Change – Train to change and be better

Training needs to change along with our attitude to it. In an ever changing industry, there needs to be a continual ...

By Leah Calnan • 14 Mar 2013

Property manager mindset

What is the difference between a great BDM and an outstanding property manager?

By Clare Verrall • 28 Feb 2013

The not so magic formula

The Magic formula to leasing more properties. Do you have it? I sure don't. But how great would it be to say to a client, ...

By Sam Nokes • 20 Feb 2013

Starting at the start

A lifetime ago, I was a secretary in Perth, when along came Ramon who had just sunk his yacht in Madagascar (and I mean ...

By Linda Tuck • 20 Feb 2013

Part 2 of Change...

The constant turnover within the property management industry would have to be one of owners and tenants biggest gripe, ...

By Leah Calnan • 13 Feb 2013

Part 1 of Change...

Have you ever wondered why people selling their homes go to such efforts to get the photography “just right” when it ...

By Leah Calnan • 23 Jan 2013

From salesperson to principal

It may seem natural for a gun sales agent to become an agency principal, yet as prominent industry professional and ...

By Tom Panos • 31 Oct 2012

Processing Success

Well-honed processes can net an agency latent revenue that would otherwise go astray, writes Ian Campbell

By Ian Campbell • 31 Oct 2012

Turning a new page

Realmark founder and managing director John Percudani says real estate operators can learn much from the world’s largest ...

By John Percudani • 03 Sep 2012

TECHNOLOGY -- Channelling YouTube

Social media is now a mainstream marketing tool, but while agents are increasingly using YouTube channels to sell their ...

By Staff Reporter • 11 Apr 2012

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Opinion

Part 4 of Change – Fees v Continuality – what’s it worth?

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