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This week, I ran a training webinar for new starters to the property management industry, giving them as many tips and secrets I could think of for a successful career – from my own 11 years in the industry. It really got me thinking back to when I started in the real estate game.
Like most of us who are working in property management, I never really grew up thinking – “I want to be a property manager when I grow up”. I am not sure I even knew what a property manager was! After high school, while many of my friends were heading off to uni, I was feeling a bit lost as to what I wanted to do for my “career”, and as cruisy as it was working at the local video store, I knew I wanted something more.
By chance, I grew an interest in real estate, and after overhearing a conversation on a bus one day from a girl who had gone for an interview at a real estate agency, I called my mum and said, "Mum, I think I am going to do real estate." I proceeded to go for the same job the girl on the bus had talked about, and made it down to the final two candidates. Sadly, they chose the other candidate, for their experience, so I decided to go and get more knowledge and skills.
One Real Estate Diploma at TAFE later, I found myself bright-eyed and bushy-tailed, working as a property officer, getting to go out on my own to show properties, send out my own letters, talk to all these new people, preparing big, important lease documents. And actually enjoying it!
Do you remember that first excitement you experienced when you started working in property? Before we got a little bit jaded and a little bit cynical?
Over the years and over several property management roles, both here and overseas, I found myself in charge of other young and eager team members, ready to learn and soak it all in. From my knowledge and experience, I asked myself – am I able to provide these newbies with an exciting and engaging start to property management? Was I patient, understanding, encouraging and motivating?
After some reflection this week, I looked back at how I felt as a new starter, and from the perspective of the leader, I thought of a few points I felt helped nurture those newbies to success. So whether you’re hiring, in charge or a team, or even just training a new person, take these tips on board.
ABOUT THE AUTHOR
hermione-gardiner
Business Manager - Real+
Hermione has been part of the real estate industry for over 10 years. From Property Management to Corporate Leasing, New Business and Team Management. She has successfully managed a broad range of clientele, and delivered winning new business growth strategies.
Excelling in areas of team training, leasing product development and implementation of new software, her invaluable skills have led her to Real+ where she is passionate about assisting our clients to achieve their maximum potential through the online learning experience, Real Plus.
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