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Why sales agents must develop a sense of agency


By Jessa Sargento

06 March 2025 • 2 minute read


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Queensland agent Anna Dunne knows all too well that time management and personal accountability form the backbone of sales success.

On this episode of Secrets of the Top 100 Agents, host Liam Garman sits down with Place Bulimba lead agent Anna Dunne to discuss her career shift from hairdresser to real estate agent, and the mindset and techniques that have fuelled her sales success.

Having worked as a hairdresser and hair care product salesperson, Anna shares how excellent time management and a consistently positive outlook enabled her to pivot into real estate and overcome the hardships of the COVID-19 pandemic.

Anna also discusses how her determination and strong sense of personal agency have helped her succeed as an agent, and shares her approach to empowering and uplifting her team to fulfil their goals.

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