DiJones has brought a neuro-performance scientist into a company-wide performance and mindset program, as the network seeks to help agents adjust and preserve their wellbeing in an ever-changing market.
The network has brought neuro-performance scientist Dr Kristy Goodwin into its training series, Velocity, alongside an internal session focused on market mastery, resilience, and adaptation.
DiJones said the initiative came at a deliberate moment for the industry, with falling clearance rates and declining buyer confidence reshaping the role of the modern agent.
CEO Dean Mackie said the business sought to invest in its team members’ decision-making and resilience through the training program, rather than focusing solely on tactics.
“When markets tighten, most agencies tell their people to work harder. We asked a different question: are our people equipped to perform sustainably?” Mackie said.
“In uncertain markets, clients don’t just need information; they need calm, focused professionals capable of helping them make confident decisions.”
The network saw more than 140 team members participate in the program, in which Goodwin delivered practical strategies for industry professionals centred on three core pillars: stress tolerance, focus, and recovery.
She said that contrary to popular belief, stress tolerance was not a personality trait, but a trainable skill.
“Small, consistent behavioural changes compound over time. The professionals who embed even one or two sustainable habits now will perform differently by the end of winter,” Goodwin said.
Alongside the training, DiJones ran a session exploring the psychology behind market behaviour and buyer sentiment, and encouraged agents to shift from a transactional mindset to an advisory-focused approach.
“Every major disruption creates uncertainty, but none have permanently changed the long-term fundamentals of property. The opportunity comes from staying focused, adaptable, and committed to the craft while others retreat,” Mackie said.
Head of investment management Pamela Styling said the network had recognised the toll the increased information load had had on its team members.
“We are investing not just in knowledge, but in giving our people the mental framework to carry that responsibility sustainably. Because a fatigued, overwhelmed advisor cannot provide the level of guidance clients deserve,” Styling said.
Mackie said the investment in its team members reflected the evolution taking place across the industry, with DiJones University forming a central part of the network’s development strategy.
“The agents who continue to learn, adapt, and stay in craft mode during difficult markets are the ones who ultimately create the best outcomes for clients.”
“That capability doesn’t happen by accident – it’s trained,” Mackie concluded.
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