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How this agent turned perfect customer service into increased earnings

08 August 2019 Contessa Pizanias

Ranked number 38 in the 2019 Top 50 Women in Real Estate and with 16 years of experience in the business under her belt, Tanja Neven-Jones joins host Tim Neary in this week’s episode of Secrets of the Top 100 Agents to reveal how she does real estate.

Tanja discusses the drivers behind the rising Melbourne market and why she believes confidence is high across both buyers and sellers. She also reveals details of her closely guarded client care program.

She will also share:

  • Why being on 24/7 is the cornerstone of her success
  • Top tips to increasing your listing presentations strike rate
  • How she tackles agents who set about discounting their fees


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Did you like this episode? Show your support by rating us or leaving a review on iTunes (Secrets of the Top 100 Agents) and by liking and following Real Estate Business on social media: FacebookTwitter and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you’d like to lend a voice on the show, email This email address is being protected from spambots. You need JavaScript enabled to view it. for more insights.



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