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How to maintain connections with clients

14 November 2019 Tasha Levy
Ric Serrao

With almost 30 years of experience in Sydney’s eastern suburbs real estate market, Ric Serrao has witnessed the evolution of the industry first-hand. The current number 5 on the REB Top 100 Agents and principal at Raine & Horne Double Bay sits down with host Phil Tarrant.

On this episode of the Secrets of the Top 100 Agents podcast, Ric shares how he keeps his clients coming back, the techniques he is passing on to newer agents in his company, and the importance of remaining authentic in a cutthroat domain.

Ric also reveals:

  • How his priorities have changed since starting out 
  • The impact of technology on the industry
  • What he’s least proud of in his career

Make sure you never miss an episode by subscribing to us now on Apple Podcasts

Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (Secrets of the Top 100 Agents) and by liking and following Real Estate Business on social media: FacebookTwitter and LinkedIn.

If you have any questions about what you heard today, any topics of interest you have in mind, or if you’d like to lend a voice on the show, email This email address is being protected from spambots. You need JavaScript enabled to view it. for more insights.

How to maintain connections with clients
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