Powered by MOMENTUM MEDIA
realestatebusiness logo

Breaking news and updates daily. Subscribe to our Newsletter!

Home of the REB Top 100 Agents
Breaking news and updates daily. Subscribe to our newsletter

Website Notifications

Get notifications in real-time for staying up to date with content that matters to you.

Top coach on AREC 2018: Learning happens when you least expect it

By Tim Neary
04 May 2018 | 1 minute read

One of the country’s pre-eminent real estate coaches says that the acquisition of new skills and ideas doesn’t necessarily keep office hours, in the lead up to AREC 2018.

Josh Phegan, speaker, trainer and coach to high-performance agents, said one of the big things about learning is that you are never going to know when, or where, you’ll learn something. 

But, referencing upcoming AREC 2018, he said putting yourself in an environment where there is a group of people having a conversation is going to provide you with a better (and natural) opportunity to do that.

Advertisement
Advertisement

“What AREC will do is provide the opportunity for the industry to come together to share a dialogue about how to make a better industry, and how to serve the customer better,” Mr Phegan told REB.

“With it being the biggest conference in Australasia you get a diversity of people from all walks of life, and from all parts of Australia and New Zealand. It’s a chance to see the best of the best performing at their best, doing what they have done to ensure consumer excellence.”

Change

Many are talking about the so-called disruptive winds blowing through the industry, but Mr Phegan feels revolution is less about tech disruption and more about systems and process changes.

“The changes address a different level of expectation around service delivery and provides learning about what are the jobs the customer is trying to get done,” he said.

Mr Phegan said the shift in the status quo is not a bad thing because it offers the industry as a whole an opportunity to “really understand” the value proposition of what it provides to clients.

“How do we make it easier and faster to ensure a smoother user experience, whether it’s with the use of online, or offline, tools to do that.

“If you get back to the real problem that the consumer is trying to solve by being involved in the transaction, and if you can hook onto the dreams and aspirations of the consumer then you can actually do great things regardless of market circumstances.”

Top coach on AREC 2018: Learning happens when you least expect it
joshphegan 850x400 3may2018
lawyersweekly logo
Rankings
rankings
JUST RELEASED
May 09, 2022

REB Top 50 Women in Real Estate 2022

REB is thrilled to present the Top 50 Women in Real Estate 2022 ranking, which sets t ... LEARN MORE

rankings
JUST RELEASED
May 04, 2022

REB Top 100 Agents 2022

Now in its second decade, the REB Top 100 Agents 2022 rankings are the most revered s ... LEARN MORE

rankings
JUST RELEASED
May 02, 2022

REB Top 50 Agents NSW 2022

Even a pandemic has not put the brakes on the unstoppable property market in NSW, whi ... LEARN MORE

rankings
JUST RELEASED
April 27, 2022

REB Top 50 Agents VIC 2022

The COVID-19 crisis has not deterred the property market in Victoria, which has been ... LEARN MORE

rankings
JUST RELEASED
April 25, 2022

REB Top 50 Agents QLD 2022

As the property market continues to roar in Brisbane and Queensland, the REB Top 50 A ... LEARN MORE

Coming up

rankings rankings
Do you have an industry update?

top suburbs

12 month growth
Mirador
103.33%
Bawley Point
98.13%
Walla Walla
90.7%
Byron Bay
86.67%
Kiama Heights
85.93%
Greta
84.14%
Nulkaba
81%
South Hobart
78.78%
Diddillibah
76.25%
Lennox Head
73.98%
SEE AREA REPORTS ON SMART PROPERTY INVESTMENT WEBSITE
Subscribe to Newsletter

Ensure you never miss an issue of the Real Estate Business Bulletin.
Enter your email to receive the latest real estate advice and tools to help you sell.