Last week, Residential Property Manager asked PMs to share the best advice they had been given by a mentor. These wise words will hopefully bring some much-needed ‘hump day’ motivation…


Failure is part of the road to success. As long as you learn from the experience
– Deborah Daken

My mentor always said to me whenever I came to her with a tenancy matter, “What does the Act say?” She'd then make me read through it till I found the relevant section and came back to her with an answer
– Maureen Barker Greene

Write down everything! Keep good, detailed notes, then when your memory fails you, you still have the information you need!
– Lynda Pearce

Always treat your tenants with respect as they are your prospective buyers and possible landlords of the future
– GB Realty

Always treat your clients the way they want to be treated and not the way you want to be treated
– Joe Gatt

When people call you, they're calling because something's wrong. If they're rude, don't take it to heart, just do the best you can and keep them informed. If they're still rude, at least you've done your best
– Elizabeth Henley

It's not what you say. It's what they hear
– Steve Taylor

My Dad always used to tell me, "Seek mentors". I've made a habit of finding the ‘best’ person in whatever ‘thing’ I'm looking to do and I seek to first learn from them and their experience: essentially learning from other peoples trial and error. Thanks, Dad
– Aaron Paul Flanders

It’s what you haven't done that creates a problem, so do it, and do it well
– Robert Philp

Whatever you do, be good at it
– Guy Bezzina
To see the conversation, check out the Facebook post below.
Share your inspirational advice and it might just appear in our RPM feature next week!
Posted by Residential Property Manager on Tuesday, 21 April 2015
Each week, RPM asks our readership the big questions that the property management industry faces. Respondents will appear in an editorial lead story – so share your opinion and get noticed!

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