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The EAC will persevere with government reform initiatives, confirms new CEO

By Tim Neary
12 October 2018 | 10 minute read
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The Estate Agents Co-operative has said that it will continue to provide its members with representation in the NSW Real Estate Reference Group and that it has renewed its call on the minister to “reinvigorate” its resolve.

CEO Sylvia Cortez said that the purpose of the RERG was to bring together various real estate industry stakeholder groups on a regular basis, with the aim of lifting practitioner standards, facilitating legislative reform and improving education requirements.

She said that this is recognised by industry groups as the path to better service to customers and a much higher level of compliance.

Ms Cortez also said that this would ultimately lead to less complaints to Fair Trading.

“As a result of that consultation process, the Property Stock and Business Agents Amendment (Property Industry Reform) Bill passed through Parliament in March of this year,” the CEO said.

“I believe that all participants are to be congratulated on achieving a significant milestone in the progress to industry reform.”

Ms Cortez noted that the REINSW resigned from the RERG in September, but she said that the EAC would not at this time.

“The board wishes to advise that the EAC expresses the same frustration and sentiments expressed by the REINSW but will remain a participant in the RERG.

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“The EAC board believes that the original purpose of the RERG can be achieved and remains committed to assisting with industry reform.”

Earlier, the EAC announced Ms Cortez as its new CEO.

She is its first female CEO. The board said that her appointment reflects EAC’s commitment to supporting aspiring females in the industry.

Ms Cortez said at the time that she was excited by the challenges lying ahead, and that the EAC has an important role in the industry.

“I see the co-operative as a real change mechanism and voice for the industry as a whole and look forward to continuing and increasing EAC’s vision for change and innovation in the industry,” the CEO said.

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