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Improved tenant safety — and “safer homes” — is the driving force behind a new partnership between RE/MAX and Smoke Alarms Australia.
The network has linked with the smoke alarm compliance company to ensure that their clients and stakeholders — from landlords and tenants to property managers and agents — are well informed of what is legally required to keep properties compliant to smoke alarm legislation.
Smoke Alarms Australia was first launched in response to the introduction of mandatory installation of smoke alarms for all residential properties in New South Wales. Similar legislation has since been passed across other states.
RE/MAX Australia finance director Chris Chapman said that the organisation offers “a disciplined approach to offering protection for owners, tenants, landlords, real estate agents and housing providers”.
“From the outset, [they have] displayed an impressive critical responsiveness to changes affecting people in our real estate industry, as well as those owning and living in homes, and this brought the company to our attention and gained our respect,” he continued.
Under the partnership, RE/MAX has reported that Smoke Alarms Australia will deliver trained technicians, helpful scheduling staff and readily available account managers and provide a customer service team that can work directly with tenants for troubleshooting.
They will also provide a custom-built portal or app that will streamline invoicing and sync with agents’ systems.
“Our members and associates across Australia are now linked with what we feel is the most diligent smoke alarm compliance company in this country, with the experience of servicing more than 220,000 properties in a year,” Mr Chapman said.
According to Smoke Alarms Australia’s national sales and marketing manager, Gina Wood, the group is looking forward to working with the real estate network’s property managers, tenants and landlords to ensure an easy-to-manage smoke alarm compliance program.
“Every landlord’s duty of care extends to the installation and maintenance of compliant and working smoke alarms,” she flagged.
Ultimately, the new partnership aims to provide a better, safer experience for all parties involved, according to Mr Chapman.
“For the safety of all concerned, and due to the complexity and structure of the various legislative requirements, we believe that smoke alarms should be placed in the hands of trained compliance specialists,” he said.
“A compliant, functional smoke alarm is critical for the early detection of a fire in a home and could mean the difference between life and death.”
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