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Staff Reporter
Colliers International said a new partnership with online mortgage comparison and referral provider Rates Direct was beneficial to its customers as it allowed them to communicate directly with lenders’ mobile bankers.
“The key advantage is how the system communicates directly with the mobile bankers of financial institutions...where customers can expect a response within four hours of making their enquiry,” Peter Chittenden, Colliers International managing director of residential, said.
The mortgage referral platform, which has also been implemented by real estate groups Starr Partners and Morton & Morton, is to be integrated into the Colliers International website.
The platform, linked under the residential property section, will enable the business’ customers to search and compare a range of home loans, and liaise directly with financial institutions.
“It is clear to us that the Rates Direct platform has been designed specifically for real estate agents to better service their clients and customers,” said Chittenden.
He added that the fact that the content is managed and maintained by Rates Direct meant “we always have to most up-to-date interest rate data online for our clients to ’health-check‘ their loan status against the best home loans in the market.”
“We are always looking for ways to benefit both the end-customer and our real estate partners by providing access to discounted home loan rates, and are constantly searching the market for the best home loan products available,” said Ty Halse, managing director for Rates Direct.
“Some of our current interest rates deals are better than the banks internal staff rate.”
Rates Direct said it has more than 16 lenders from the various banks, financial institutions and credit unions on their panel of lenders. Rates Direct is on track to refer more than $1 billion in home loan referrals in 2012, and Mr Halse added the company aims to integrate the system into 1,000 agent websites next year.
Rates Direct said it's a 100 per cent independently Australian-owned company, with no ownership affiliations with any bank or lending institutions, and holds an Australian Credit Licence.
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