Promoted by realestate.com.au.
With Kristen Carlyle-McKenzie from Biggin & Scott - Richmond
“If you’ve got a happy team, you’ve got happy clients.” These are the words that Kristen Carlyle-McKenzie, head of property management at Biggin & Scott in Melbourne’s inner-city Richmond, lives by.
In the latest episode of Listed – realestate.com.au’s new video series featuring Agents and Property Managers - Kristen shares with how she has built, and maintains, a highly successful team in an ultra-competitive rental market. She understands that her own happiness influences the happiness of those in her office, and that encouraging her team, through providing access to a range of benefits, has been key to her excellent staff retention. These benefits include professional training, flexible working hours, a mentor program, meditation and social events.
With 16 years of experience under her belt, Kristen has created a platform that builds success, as well as a great reputation among her clients.