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Convenience: how making it easy for the client drives repeat business

21 August 2018 realestate.com.au

Promoted by realestate.com.au.

With Mark Novak from Novak Properties - Northern Beaches

“One of our mottos is convenience always wins. In an age that is high technology, we still have to stay high touch.” These are the words that Mark Novak, Director of Novak Properties, Northern Beaches, lives by.

Mark is not afraid of a challenge and has a self-confessed fearless approach to life. This attitude inspired Mark to start his own agency – Novak Properties – at the young age of 25. Since it began, Novak has grown from strength to strength, and is now one of Sydney’s most successful agencies.

In his episode of Listed   realestate.com.au’s new video series featuring Agents and Property Managers - Mark shares with us how he and the team at Novak deliver excellent service to their clients all the time, every time. They balance cutting-edge technology with unique one-to-one interactions to deliver a personal touch. At team Novak it’s all about convenience for the customer, and Mark attributes much of this to his agency’s success – including impressive results and repeat business.

Watch the episode now

Convenience: how making it easy for the client drives repeat business
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Where is the biggest threat to agents in 2019?

3rd party lead generation companies
DIY models discounting sales commission
Prop-tech firms cutting out the agent value proposition
A yet unidentified proper disruptor – like Uber or Airbnb
None of the above. There is no threat.
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