A sales agent turned property manager has built more than 100 doors from scratch in 12 months, using compliance, communication, and a solutions-first approach to win over landlords.
On The Property Management Excellence (PMX) Podcast, Alex Whitlock is joined by Lam Nguyen, director of VICPROP, to discuss how he built a 118-property rent roll from scratch after a decade in real estate sales.
Nguyen explains how a slow start quickly turned into rapid growth, with VICPROP now adding around 11 new rentals a month and targeting a further doubling of its rent roll organically.
The pair explore how Nguyen turned Victoria’s demanding compliance environment into a point of difference, while proactive communication and a focus on solutions helped VICPROP win and retain landlords.
Nguyen also shares how the agency goes beyond collecting rent and managing maintenance, working with investors to improve their assets, increase rents, and lift yields while using sales and property management teams together to drive organic growth.
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