In this day in age when the level of expectation of people and customer service is so high, why do we still see agents ...
By Leah Calnan • 27 May 2013
Average life span of a property manager
A poor mixture of lack of training and mentoring, systems, procedures, portfolio size, company environment and salary ...
By Clare Verrall • 29 Apr 2013
The importance of customer service and a strong reputation
All too often, we hear about property managers who have been in the industry for a long period of time and who have lost ...
By Jaala Cusack • 28 Apr 2013
Are you a social networking pest?
I am connected with a large number of Agents and Agencies on Social Media across twitter, Facebook, Linkedin and even ...
By Clare Verral • 05 Apr 2013
Preparing for a CTTT hearing
As a Property Manager, receiving an application made by a tenant for a hearing at the Consumer Trader & Tenancies ...
By Sarah Latham • 24 Mar 2013
"I collect old people"
I was sitting in my office the other day with a new tenant, and I had to bite my lip so I wouldn't laugh.
By Linda Tuck • 20 Mar 2013
All part of the job
For property managers and trust administrators, bank reconciliations are part of the job, but do you reconcile daily?
By John Goddard • 14 Mar 2013
Part 3 of Change – Train to change and be better
Training needs to change along with our attitude to it. In an ever changing industry, there needs to be a continual ...
By Leah Calnan • 14 Mar 2013
Property manager mindset
What is the difference between a great BDM and an outstanding property manager?
By Clare Verrall • 28 Feb 2013
The not so magic formula
The Magic formula to leasing more properties. Do you have it? I sure don't. But how great would it be to say to a client, ...
By Sam Nokes • 20 Feb 2013
Starting at the start
A lifetime ago, I was a secretary in Perth, when along came Ramon who had just sunk his yacht in Madagascar (and I mean ...
By Linda Tuck • 20 Feb 2013
Part 2 of Change...
The constant turnover within the property management industry would have to be one of owners and tenants biggest gripe, ...
By Leah Calnan • 13 Feb 2013
Part 1 of Change...
Have you ever wondered why people selling their homes go to such efforts to get the photography “just right” when it ...
By Leah Calnan • 23 Jan 2013
From salesperson to principal
It may seem natural for a gun sales agent to become an agency principal, yet as prominent industry professional and ...
By Tom Panos • 31 Oct 2012
Processing Success
Well-honed processes can net an agency latent revenue that would otherwise go astray, writes Ian Campbell
By Ian Campbell • 31 Oct 2012
Turning a new page
Realmark founder and managing director John Percudani says real estate operators can learn much from the world’s largest ...
By John Percudani • 03 Sep 2012
TECHNOLOGY -- Channelling YouTube
Social media is now a mainstream marketing tool, but while agents are increasingly using YouTube channels to sell their ...
By Staff Reporter • 11 Apr 2012
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