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Don’t worry, nothing too sinister here. But after our recent 'Scripts and Dialogues' webinar, we’ve had some request from our directors and department managers for advice on role playing.
Blogger: Hermione Gardiner
Role play is not just valuable in the new business arena but can be a great way to build up the confidence and dialogue skills of your team.
Role playing provides your staff with a chance to act out, rather than merely talk about ways to solve problems effectively – the benefits are endless. It also gives you the opportunity to provide them with supervised practice, feedback and support in dealing with 'real life' problem situations.
As a manager, this kind of teaching technique will come naturally to some. However, for those who haven’t dabbled much in role play for your team, or are looking to improve, we have some tips here for you:
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