Raine & Horne has realigned its business support team in NSW, Queensland and the ACT as it looks ahead to the second half of 2020.
Firstly, the real estate group has confirmed Tina Ashton and Katrina Tarrant are the new network managers overseeing office management, recruitment and retention in NSW and the ACT. The former has been with the group since 2013, while the latter joined the Raine & Horne fold five years ago.
Wendy Rosenbaum, who joined Raine & Horne in May 2017, has been named the new network manager for Queensland, where she is responsible for business support and development. Ms Rosenbaum’s new role will see her continue to report to Queensland general manager Steve Worrad.
Commenting on the moves, Andrew Brien, head of network at Raine & Horne Group, said the new titles recognise the exciting opportunities available in NSW and Queensland and the “professionalism and results that Ms Ashton, Ms Tarrant and Ms Rosenbaum have delivered to their offices since joining the group”.
“The new titles for Tina, Katrina and Wendy are a reflection of their remits to drive the profitability of our offices and to get cut-through with our industry-leading products and services,” Mr Brien said.
Ms Ashton and Ms Tarrant will manage around 150 offices between them and co-ordinate office support, training and growth in NSW and the ACT, Mr Brien noted.
“In addition to managing existing offices, Tina and Katrina will leverage their natural skills. Katrina will focus on operations and performance while Tina continues to drive business development, which has contributed to our unprecedented growth of around 150 offices nationally in the last five years,” he added.
On their new roles, Ms Ashton said: “The point of difference for Raine & Horne is our focus on modern technology and delivering industry-first products such as our exclusive social media marketing platform, Amplify.
“We have also rolled out our industry-first digital listing and appraisal platform, Digikit, and our CRM, developed by VaultRE, and intranet that our new offices are confirming is second to none.
“But at the end of the day, our principals also want old-fashioned support, be able to ask questions, seek business advice and know that we are with them every step of the way. We are delivering on these requirements in spades.”
Ms Tarrant echoed a similar sentiment, saying, “My focus for our offices is to help develop them as customer-centric, process-driven businesses with innovation at the forefront of everything they do.
“Results matter in real estate, but first and foremost, people matter, and I want our clients to be raging fans of our brand and our staff operating as proud ambassadors for Raine & Horne.”
Ms Rosenbaum, who began her real estate career in 1999, added: “My role involves onboarding new offices, as well as providing business support, training and assistance with business planning.” Over the last 21 years, Ms Rosenbaum has been an office general manager, property manager, and leading rural and commercial property sales agent.
“This role is exciting as it allows me to be part of the dynamic growth that Raine & Horne has experienced in Australia and overseas. In 2019, I travelled to Fiji to train our staff working in our three offices in Suva, Lautoka and Nadi.”
Pictured: Tina Ashton and Katrina Tarrant.
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Emma Ryan is the deputy head of editorial at Momentum Media.
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