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Real estate brand Laing+Simmons has continued to invest in centralised support services across its network, in a bid to free up time for property managers to focus on building client relationships.
Laing+Simmons has launched its Inspection Assist service in a bid to streamline processes for property managers by outsourcing some of the more time-intensive tasks to its new support team.
The outsourced service covers incoming, outgoing, and routine inspections across both residential and commercial properties, and will be supported by the use of 360-degree virtual tours and preventative maintenance checklists.
Additionally, the inspection reports would be uploaded directly into the office's inspection software, with the virtual tours ensuring that inspections could be completed quickly and without any additional travel costs.
Laing+Simmons said that the service will be provided by an external team of experienced property managers, enabling those within the network to dedicate more time to building client relationships.
Laing+Simmons head of property management Michael Anania said the introduction of Inspection Assist would provide a boost to property managers across the network.
“Inspections have been identified as one of the most time-consuming tasks for our property managers, and this means they take away from the time our people can dedicate to fostering their all-important client relationships and growing their business,” Anania said.
“As such, we identified inspections as a clear opportunity for us as a franchisor to remove more of that administrative burden.”
Anania said that property managers were under more pressure than ever, faced with ensuring compliance during a period of rental reforms, and the service would alleviate some of the stress placed on their shoulders.
“This is about helping our offices focus on relationships, not paperwork.”
“We look forward to seeing the benefits flow through to our offices, and their landlords and tenants,” Anania concluded.
Inspection Assist was launched following the network’s October introduction of its trust accounting service, highlighting the expansion of its suite of centralised support offerings.
ABOUT THE AUTHOR
Mathew Williams
Born in the rural town of Griffith NSW, Mathew Williams is a graduate journalist who has always had a passion for storytelling. Having graduated from the University of Canberra with a Bachelor of Sports Media in 2023, Mathew recently made the move to Sydney from Canberra to pursue a career in journalism and has joined the Momentum Media team, writing for their real estate brands. Outside of journalism, Mathew is an avid fan of all things sports and regularly attends sporting events across Sydney. Get in touch at
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