realestatebusiness logo

Breaking news and updates daily. Subscribe to our Newsletter!

Home of the REB Top 100 Agents
Breaking news and updates daily. Subscribe to our newsletter

Website Notifications

Get notifications in real-time for staying up to date with content that matters to you.

6 changes to make to your business before the new year

By Manos Findikakis
26 November 2021 | 1 minute read
Manos Findikakis

It’s hard to believe the end of the year is fast approaching, and what a year it has been!

But while you might currently be concentrating on bringing listings to market before Christmas and tending your pipeline for the New Year, now is also the time to turn your attention to business planning so you can be on the front foot when the calendar flips to 2022.

When it comes to business strategy, I like to use a neat little acronym called IMPACT. It’s a tool that creates results in your business while helping you chart the course and create a strategy for the new year ahead.


So, what does IMPACT stand for and how does it work? Well, let’s take a look.

1. Immediate

Take a good hard look at your operation or business and consider what needs immediate action or attention to take you to the next level.

Is it your listing presentation? Prospecting? Or perhaps your client care strategy?

Many of us instinctively know the weak spots that need action in our business.

But if you’re not sure, you can help define this by looking at key metrics, such as the number of calls made compared to appraisals, appraisal to listing ratios, and repeat clientele.

2. Measure

Speaking of key metrics, consider which crucial numbers got you to the point where you are this year.

For example, how many appraisals did you make? How many listings did you secure? How many sales did you transact? What was your average commission?

Reviewing this year’s achievements allows you to understand what you need to do next year to double your results.

3. Profitability

Profitability is one of those key metrics you should be measuring regularly. After all, income and profit are major reasons that we are in business.

In this instance, however, I’m not just talking about how much money you made this year but also how much time-off you had the opportunity to enjoy.

Profit needs to be considered holistically. Not only should your business provide you with an income, but it should also serve to provide the lifestyle you want.

4. Accountability

Real estate is a career where self-accountability is critical; after all, your repetitive actions and habits determine your results.

In addition to holding yourself accountable, could you have achieved more with an accountability process in place?

If you did have an accountability process in place, how did it help you?

Don’t forget, accountability becomes easier when you have a mentor to bounce your ideas off and set goals with.

So, consider who could be your mentor in 2022?

5. Core focus

This year there were plenty of reasons to be distracted, which forced many to re-examine exactly how they worked in a bid to keep the external noise of news and changing restrictions to a dull roar.

As we wind up the year, consider were you doing high-value work, or did you find yourself distracted by forces beyond your control or menial tasks that could have been handled better by others?

If the answer to that question is yes, what is the “one” thing that would generate the greatest impact or result moving forward.

6. Talent

You can’t shrink yourself to greatness. You need a good team around you, and creating that involves recruiting great talent.

Ask yourself, who could you engage or hire to build a team and boutique business?

Bear in mind, talent also refers to what training we did during the year and considers what we need to do to keep learning and growing in the future.

A business blueprint

The thing I love about the IMPACT strategy is that it’s a memorable acronym that offers a simple blueprint you can follow to identify the key areas of your business that will benefit from improvement.

When actioned, it’s also a strategy that does indeed help you achieve the greatest positive impact in your business.

Wishing you every success in your real estate career.

Manos Findikakis is CEO and co-founder of the Eview Group.

6 changes to make to your business before the new year
Manos Findikakis 2 reb
lawyersweekly logo


May 09, 2022

REB Top 50 Women in Real Estate 2022

REB is thrilled to present the Top 50 Women in Real Estate 2022 ranking, which sets t ... LEARN MORE

May 04, 2022

REB Top 100 Agents 2022

Now in its second decade, the REB Top 100 Agents 2022 rankings are the most revered s ... LEARN MORE

May 02, 2022

REB Top 50 Agents NSW 2022

Even a pandemic has not put the brakes on the unstoppable property market in NSW, whi ... LEARN MORE

April 27, 2022

REB Top 50 Agents VIC 2022

The COVID-19 crisis has not deterred the property market in Victoria, which has been ... LEARN MORE

April 25, 2022

REB Top 50 Agents QLD 2022

As the property market continues to roar in Brisbane and Queensland, the REB Top 50 A ... LEARN MORE

Coming up

rankings rankings
Do you have an industry update?

top suburbs

12 month growth
Bawley Point
Walla Walla
Byron Bay
Kiama Heights
South Hobart
Lennox Head
Subscribe to Newsletter

Ensure you never miss an issue of the Real Estate Business Bulletin.
Enter your email to receive the latest real estate advice and tools to help you sell.