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Property company develops app for seamless service

By Lyall Russell
20 November 2019 | 10 minute read
agent using smartphone reb

A property management company has launched its own app to create a better service for tenants, owners and the company.

Investa has leveraged more than five years of learning from its tenant engagement program to come up with a solution that best suits its needs.

They have created a single system interface that integrates building services, operations, amenities and content to advance the way tenants interact with the building, boosting the occupancy experience.

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“Our objective in developing the insite app is to deliver a better, more integrated occupant experience, tailored to the unique needs of Investa and our owners,” Investa group executive Sally Franklin said.

The app was developed in association with Willow, and it allows users to access the building at Sixty Martin Place in Sydney, call the destination-controlled lifts, book lockers and access the car park from their smart device.

“New commercial office towers provide a unique opportunity to implement sophisticated building technology to deliver an enhanced operational and user experience. By combining the key pillars of commerce, community, content and building control, Investa has found an effective way to embed the insite app into the daily needs of our tenants,” Investa’s head of building technology, Nathan Lyon, said.

“Our new insite app, developed in partnership with Willow, will enable us to gather valuable learnings on how our spaces are being used, which collated over a number of years will help shape future developments and existing buildings within our portfolio.”

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