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@realty wants to up the reputation of real estate agents among the general public and is starting by ensuring its own compliance is watertight by appointing a new strategic role.
Former Real Estate Institute of Queensland president Ray Milton has joined the agency in the newly established position of head of compliance.
Chief executive James Taylor said the move was intended to bolster what he sees as the group’s founding principle: exemplary professionalism.
“When I started this company, I wanted it to stand out for our high level of professionalism and education of agents and make sure they are doing what the act and legislation require,” Mr Taylor said.
“By appointing Ray to the role of compliance officer, we are making our standards as rigorous as possible and that creates both transparency and reassures the public of our professionalism.”
Mr Milton, who comes with more than two decades of experience serving on REIQ’s board, will be in charge of ensuring agents are adhering to the regulations and legislation that govern the sale and purchase of property.
It’s an area that Mr Milton feels so passionately about that it forced him out of retirement.
“I’ve been retired on the Gold Coast and when CEO James Taylor asked if I’d like to talk to him about joining @realty; I was quite impressed with what I saw,” Mr Milton said.
“I don’t know of any other real estate network other than @realty that has a system for head office to check every form. It is very innovative,” he added.
And with his many years in the industry – having started working for his father’s agency in 1971 – the real estate exec knows how vital it is to ensure agents are getting their forms right.
“It’s just a matter of getting through to the agents the importance of completing the documentation correctly. That is why having appropriate oversight from experienced compliance officers is so important, because if forms are not correct, they can be invalid, and create problems down the track,” he said.
He’s now looking forward to hitting the ground running with @realty’s members.
“The buzz for me is being able to resolve an agent’s problem,” he said.
ABOUT THE AUTHOR
Juliet Helmke
Based in Sydney, Juliet Helmke has a broad range of reporting and editorial experience across the areas of business, technology, entertainment and the arts. She was formerly Senior Editor at The New York Observer.
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