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How a family-first attitude can help your team thrive


By Robyn Tongol

27 July 2023 • 2 minute read


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On this episode of the Secrets of the Top 100 Agents, host Juliet Helmke speaks with Ben Hatch, the director of Harcourts Mandurah, who has been in the real estate business for 17 years.

Ben shares his unique approach to training in the real estate business and how he strives to balance his career goals while making time for his family and loved ones. Not only is this important for his wellbeing, but he models the behaviour so his team feels empowered to put their mental health and family priorities first.

He talks about the growth of his team, which currently consists of 59 members, and how they focus on training, marketing and lead generation to maintain their market share.

In this episode, you will also hear:

  • The importance of open communication and transparency with team members
  • What he negotiated with his wife to find a work/life balance
  • Insights into weathering the current challenges in the market

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