A Western Australian construction firm and its former director have been found guilty of four offences, including carrying out defective work, violating contract requirements, and failing to comply with official building remedy orders.
Perth building company Western Heroz Group Pty Ltd, trading as PVC West, and its former director have been fined $63,000 for failing to rectify defective fence, patio, and driveway work and for providing non-compliant building contracts.
In 2022, PVC West was engaged by a Tuart Hill, home owner, to install picket fencing and a gable patio; however, the final work proved to be defective.
Following the non-compliant work, the WA Building Commissioner issued a building remedy order in January 2024, requiring the company to correct the faulty workmanship.
PVC West was instructed to bring the patio installation into compliance with the approved documents and to rectify issues with the fence posts, stained concrete, and the defective electric gate.
The company and its director failed to comply with the order, breaching the Building Services (Complaint Resolution and Administration) Act 2011 and were fined $25,000.
An additional $2,500 penalty and $300.50 in court costs were imposed for breach of contracts, as the Tuart Hill contracts did not include signatures, dates, or the mandated terms and conditions.
The company also received an extra $30,000 fine for failing to comply with a separate remedial order at a Huntingdale property, which required reinstating a concrete driveway to its standard dimensions, constructing a limestone wall, and realigning seven verandah posts.
At a separate sentencing in September 2025, the company’s former sole director, whose name is suppressed under a spent conviction order, was fined $5,500 for breaches related to the building remedy orders and ordered to pay $819.50 in costs.
The court case follows a surge in legal disputes with builders, which prompted the state government to launch a review of home building contract laws.
The review aimed to modernise regulations, strengthen the state watchdog’s powers, and boost consumer and industry confidence by enabling earlier intervention in building disputes and addressing issues such as unfinished or defective work.
Building and Energy executive director, Daniel Kearney, said that building service providers in Wester Australia who fail to fulfil their responsibilities will be held accountable.
“It is unacceptable to provide defective work in the first place, as well as showing a blatant disregard for the opportunity to make it right,” he said.
“It is also important to have the correct contractual documents in the event of issues with a home building project, such as in this case.”
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