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The NSW Productivity and Equality Commission will review remuneration structures in the state’s strata community, including the practice of receiving commissions for placing insurance.
The review was ordered by Minister for Better Regulation and Fair Trading, Anoulack Chanthivong, with a focus on transparency and fairness in strata management remuneration.
Strata Community Association (SCA) NSW welcomed the move, saying it would enhance accountability across the sector.
It follows recent reforms introduced in February requiring strata managers to disclose relationships with suppliers and developers, itemise insurance quotes, and report any new conflicts of interest in real time.
SCA NSW president Robert Anderson said any reforms must be evidence-based to avoid unintended consequences that could affect the sector’s sustainability.
It comes as NSW Fair Trading officially rolls out its new Strata Health Check platform, which aims to make it easier for essential repairs and maintenance to be conducted on properties in strata schemes.
The new initiative comes as part of the NSW government’s first round of strata reforms that commenced on 1 July 2025, and introduced new and updated requirements on strata owners, tenants, agents, developers and committee members.
Under current strata laws in NSW, both the owners corporations and property owners within a strata scheme are required to maintain common property, or risk facing the escalated bills associated with late repairs or maintenance.
It also recently follows the introduction of the new Health Check guideline, after NSW Fair Trading received more than 500 complaints about strata issues in 2024, and more than 22 per cent revolving around repairs and maintenance issues in strata properties.
NSW Fair Trading said the new Health Check would provide clarity to strata property owners around the processes involved in raising repair requests, and planning for upcoming repairs, maintenance work and regular building valuations that ensure a property meets all legal requirements.
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