A happy customer is a potentially lifelong source of revenue, and anything standing in the way of customer satisfaction ...
By Priya Murthy • 03 May 2016
How easily referable are you?
Your networks provide you with your most powerful sales source: inbound referrals. How effectively are you attracting re...
By Priya Murthy • 07 Mar 2017
How to be the right kind of attraction agent 2
The term “attraction agent” gets thrown around a lot, yet defining the exact ingredients that make a real estate pro...
By • 05 Dec 2018
Moving goal posts: How 2 NRL stars led this agent down a new career path
Selling real estate isn’t the be-all and end-all of a property transaction, as this business owner has discovered foll...
By Kyle Robbins • 30 May 2023
The top 5 customer service skills we all need to work on
As I consult and coach businesses around the country, I spend a good deal of time reviewing what some of the gaps are to...
By Priya Murthy • 22 Oct 2015
You have the right to…
It is fair to say that there can be a bit of argy-bargy between landlords and tenants about rights and responsibilities...
By Emma Ryan • 26 Sep 2019
Your client doesn’t care about you...
It might sound harsh, but we all know it’s kinda true. Despite any relationship and rapport, when it’s time to talk ...
By Priya Murthy • 26 Mar 2015