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Stay secure while buying and selling

By InfoTrack
15 June 2020 | 1 minute read

Promoted by InfoTrack

While COVID-19 restrictions are easing, social distancing is still firmly in place, creating challenges to meet with clients to sign contracts and other documents.

In the current environment, we all face the challenge of providing our services while socially distancing. Real Estate Agents have seen the need to find more effective ways to manage matters when traditional practices are currently unviable. Digital processes help us effectively social distance, but security risks raise many concerns. 


The property market is the perfect playground for cybercriminals – large sums of money are constantly being transferred between parties, with the majority of communications sent via email. As sophisticated hackers are familiarising themselves with the conveyancing process; the intricacies of a transaction and launching their attacks with impeccable timing. It is important you take steps to protect yourself and your clients from financial data breaches on your property transactions.

When we think about security, we often think about the high levels of administration involved to keep important documents safe from prying eyes or going that extra mile to complete documentation in person rather than sending it via post or email because at least we know we have kept it as safe as possible. However, there is an easier way. 

Securexchange is a complimentary service designed to allow Real Estate Agents to securely operate their business from anywhere in the country. Securexchange can assist you to easily and securely obtain your client account details, without needing to reach clients on the phone to verify confidential details. Feedback about Securexchange highlights that it is actually reducing administrative steps because of the transparency available in sharing documents, receipts and confidential details. This means one less phone call agents need to make throughout the day, at night or on weekends. 

Nyree Ewings from LJ Hooker Cleveland finds, “Securexchange allows my clients to go to one place for all confidential and sensitive information. I don’t need to be concerned about emails and waiting to hear if they got the information. It’s easy to share bank account details and documents – including contracts of sale. I know we are all protected in Securexchange, and that means one less thing for my clients and I to worry about.”

In the latest update to Securexchange, you can request your clients sign documents electronically reducing your need to meet with them face to face. Until June 30, Securexchange users receive complimentary electronic signing. Simply upload a document and select who needs to sign. Securexchange will email the document to those people and once complete, click 'Date and exchange'. This will time and date stamp the document, then email a final, completed copy to all relevant parties. Now you can securely share financial details, communicate with clients, sign documents and exchange contracts all in one workspace. 

With the increase in fraud cases, agents need to protect their clients and give them confidence to transfer large amounts of money. For most buyers, these funds are their hard-earned savings, compiled over long periods of time, so it is vital your client’s mind is at ease when transferring the funds. Securexchange gives both you and your client peace of mind that transferred funds are safe and secure. 

The transition to digital processes and not needing to worry about the security of private information and documentation will help your agency to remain efficient and productive while in person meetings are limited. Smart technologies can also assist you in the future as you gain the edge against competitors as the property market begins to improve.


About InfoTrack

InfoTrack is the leading innovator in legal technology. We provide an integrated platform that enables our clients to find, analyse, organise and communicate information efficiently and effectively. InfoTrack has been at the forefront helping businesses through technology innovation for over 19 years and has a deep understanding of the legal conveyancing industry with over 8,000 legal clients across Australia. 

Stay secure while buying and selling
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