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Going ‘above and beyond’ in PM this 2023

By Robyn Tongol
02 February 2023 | 9 minute read
Maria Milillo reb

With 2023 shaping up to be a “challenging” year, Maria Milillo contends there is no better time than now to rethink the property management space by embracing changes that will benefit not just businesses, but the industry as a whole.

The head of property management at Raine & Horne talks about the different bugbears that property managers are facing in the current market, including a rental crisis, increased pressure from tenants, as well as feeling undervalued in their work, before explaining why businesses need to tackle these issues head-on.

She also talks about why property management can be “a rewarding” career choice for agents and how “going above and beyond” for prospective tenants can open up opportunities. 

In this episode, you will hear about:

  • The culture-cultivating strategies to recruit and retain property managers
  • How businesses can be cyber safe in the face of rising threats of data breaches 
  • Why business leaders must prioritise the mental health of their property managers


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