sadhana-smiles

AUTHOR | No. of articles: 28

Sadhana Smiles is chief executive officer of Harcourts Victoria, the state division of one of Australia’s leading and well respected real estate brands. She is also a popular speaker and presenter, and is regularly asked to speak at some of the industry’s most prestigious events, including ARPM, AREC, AREL, RELC, the REINSW Women’s Conference and the Harcourts Conference. Sadhana is also a regular contributor to a number of national real estate journals and publications.

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GROWTH

Who are we today?

04 July 2017

The recently revealed census data shows just how much we have grown as a nation. The focus on population growth in the ... Read More

GROWTH

Turning routine to remarkable

06 June 2016

As a consumer of services, have you ever been in a situation where your expectations simply do not match what is being ... Read More

GROWTH

Culture eats strategy for breakfast

30 May 2016

I am sitting at the airport on my way home to Melbourne. I am exhausted, my body hurts, my brain is foggy and I have had ... Read More

SALES

My disappointing experience as a real estate customer

23 February 2015

For many years now we have been bombarded by customer service buzzwords such as ‘raving fans’, ‘customer experience’, ... Read More

INDUSTRY

Politicians and real estate agents

11 November 2014

I attended an event recently where the keynote speakers were political analysts discussing the upcoming Victorian state ... Read More

GROWTH

Would anyone miss you?

13 October 2014

Can you imagine sitting down with your great grandparents or even your grandparents and explaining to them the world we ... Read More

GROWTH

Is mediocrity the new excellence?

11 September 2014

I had the opportunity to attend a “non-real estate” conference in Thailand recently and participated in an activity that ... Read More

GROWTH

Controlling the monster we created

02 July 2014

There have been a number of meetings and conversations about REA in recent weeks, all designed to put pressure on them to ... Read More

MARKETING

A year from now you may wish you had started today!

30 June 2014

We are halfway through the year and now is a great time to do that reality check. Read More

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