Who are we today?
The recently revealed census data shows just how much we have grown as a nation. The focus on population growth in the...
GROWTH
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Turning routine to remarkable
As a consumer of services, have you ever been in a situation where your expectations simply do not match what is being...
GROWTH
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Culture eats strategy for breakfast
I am sitting at the airport on my way home to Melbourne. I am exhausted, my body hurts, my brain is foggy and I have...
GROWTH
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My disappointing experience as a real estate customer
For many years now we have been bombarded by customer service buzzwords such as ‘raving fans’, ‘customer experience’,...
SALES
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Politicians and real estate agents
I attended an event recently where the keynote speakers were political analysts discussing the upcoming Victorian...
INDUSTRY
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Would anyone miss you?
Can you imagine sitting down with your great grandparents or even your grandparents and explaining to them the world...
GROWTH
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Is mediocrity the new excellence?
I had the opportunity to attend a “non-real estate” conference in Thailand recently and participated in an activity...
GROWTH • By Sadhana Smiles
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Controlling the monster we created
There have been a number of meetings and conversations about REA in recent weeks, all designed to put pressure on them...
GROWTH
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A year from now you may wish you had started today!
We are halfway through the year and now is a great time to do that reality check.
MARKETING
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