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A newly announced centralised support service will allow Laing+Simmons to streamline processes, boost efficiency, and increase customer confidence.
Laing+Simmons has launched a trust accounting service to ease pressure on administrative tasks and dedicate more resources towards customer service and growth.
The service, set to be available to the entire network, will reduce the time burden for offices that wish to manage their own trust accounting in-house.
“As an additional innovation to support Laing+Simmons property managers, the service has been designed to be scalable for offices of all sizes, whether they’re established or new,” it said.
Laing+Simmons head of property management, Michael Anania, said that over the years, the network’s priority has been to implement services that add genuine value to its operations.
“By introducing trust accounting, we are providing a streamlined and scalable solution that ensures offices can operate with confidence, while freeing up their time so they can do what they do best,” he said.
Anania said that the new centralised support service had been developed in collaboration with the networks’ agencies to ensure its efficiency.
“Listening to our offices, it is clear trust accounting is an area in which a centralised support function will deliver meaningful benefits to their businesses,” he said.
“The service is about easing the day-to-day pressures our offices face, taking away the complexity, supporting their growth, and giving our network more time to focus on what really matters – their customers.”
He said the service also enables peace of mind for business owners, with the network’s aim being to deliver a seamless corporate experience to all businesses in the network.
“This means taking responsibility, through tangible investments and provision of resources, for training, administration and other support functions so teams can focus on their core business.
“Trust accounting is the latest addition to the comprehensive suite of services we provide, and which we continue to expand,” Anania concluded.
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