Customer service... more and more we hear complaints about service. Is it that the level of service is on the decline, or ...
By Priya Murthy • 01 Jul 2014
How long can ‘JobKeepers’ afford their rent?
Following a raft of fiscal changes to protect businesses and workers, the focus has shifted to housing, with landlords a...
By Emma Ryan • 14 Apr 2020
How looking at different property markets helped this investor buy
An ambitious Millennial has done what many Australians only dream of. He mapped out his investment plan at the age of 1...
By Priya Murthy • 07 Apr 2017
How owners can improve ‘ruff’ situations with pet-owning tenants
Two-thirds of households in Queensland own pets, but only 10 per cent of the state’s rentals are pet friendly. This un...
By Sasha Karen • 13 Jun 2017
How PMs can connect more with customers
Manage your clients’ needs. Get ahead of disruption. ...
By Priya Murthy • 12 Dec 2016
How proactive property managers unlock growth and client retention
Property managers have been urged to shift from a reactive to a proactive approach, utilising systems to free up mental ...
By Emilie Lauer • 09 Nov 2025
How property managers can nail their customer service
Property management in the Perth market can be competitive. There are a lot of people out there and all of them talk ...
By Priya Murthy • 15 Jun 2014
How savvy investors made money during housing market downturn
Despite “the toughest 12 months in the last 30 years”, savvy investors were able to get ahead during the market down...
By Emma Ryan • 11 Sep 2019
How the Victorian tenancy reforms compare to the rest of Australia
It’s been predicted that the recent tenancy reforms in Victoria would have a ripple effect outward to the other states...
By Tim Neary • 12 Oct 2017
How this agency leased 53 properties in a single month
January was an “extremely” busy month for Richardson & Wrench’s North Sydney leasing team, leasing a staggerin...
By Tim Neary • 06 Feb 2019
How this PM achieved financial freedom
Getting divorced can be a serious hit to your personal finances, and in this podcast we hear from an experienced propert...
By Priya Murthy • 01 Sep 2016
How to ask clients for referrals
Ask any experienced real estate agent where their best source of business comes from, and they will most likely say it's...
By Priya Murthy • 24 Aug 2015
How to avoid a bad builder
Despite doing as much research as possible, some builders are not always what they appear to be. Here’s how one invest...
By Priya Murthy • 26 Apr 2017
How to avoid a DIY disaster
The rise of property reality television shows is inspiring investors and landlords on do-it-yourself renovations, but on...
By Tim Neary • 27 Sep 2017
How to avoid dodgy tradies
Consumer Protection has released a guide to help renovators avoid dodgy workers, after a handyman was fined for pocketi...
By Priya Murthy • 23 Feb 2017
How to avoid problem tenants
If you’re managing multiple rental properties, certain problems are bound to arise with tenants and it can be tricky t...
By Priya Murthy • 15 Sep 2015
How to be a good property manager, according to one
A good property manager can make life easier for an investor whereas a bad manager can turn an investment property into ...
By Eliot Hastie • 17 Jul 2018
How to be a manager that people respect
Earning the trust and respect of your employees is no guaranteed feat. The key, as a management trainer explains, is add...
By Priya Murthy • 26 Feb 2017
How to be a winner
While technology is important in property management, it shouldn’t replace the need for the personal ‘one-on-one’ ...
By Riaz Hasan • 04 Oct 2012
How to best advise your clients as apartment construction booms
Apartment supply is beginning to top out in some areas, so knowing which areas have the highest density could increase ...
By Tim Neary • 05 Oct 2018
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